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September 24th, 2010 20:00

Printer only prints when it wants to.

I have a Dell V313w and I have had printer issues since I set it up. Sometimes it prints ok & sometimes it doesn't.  There are no error messages. The laptop says the printer is working fine. It just waits forever printer to print. Occassionally it does, mostly it won't. My spouse thought it was because more than one laptop was being used while I was trying to print. I tried tonight & it will not print. This is very aggravating for me as I don't have time to cater to the whims of electronic devices. I purchased this printer because my Dell P703w refuses to print, even with new ink cartridges.  As much as I like Dell, it may be time to change, especially if things keep going wrong.

January 31st, 2014 16:00

I wonder if you managed to solve the problem.  I am constantly having trouble inspite of uninstalling

the printer in re-installing.  It will work for a copy of two but will not even copy now.  Even though the printer is

less than three years old I am reluctant to get an expert to look at it as I am aware it is not cost effective.

Help would be appreciated.

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January 31st, 2014 18:00

tearaway trish,

Replying to an old thread, things change.

In the last batch of Windows Updates, Microsoft installed Internet Explorer 11. IE11 had been causing printer problems.

Open Internet Explorer, click on Help, then click on About Internet Explorer. It should show the version there. If you have IE11, then go to control panel, Windows Update, Installed Updates, look for Internet Explorer 11. Click on Internet Explorer 11, uninstall.

Restart the computer, when prompted. Then see if your printer works.

Rick

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