If I disconnect the USB connection and reboot I am still unable to estabilish a wifi connection (get the same "obtaining ip address" message then "limited or no connectivity". Only difference is that I cannot access the internet.
try going to command prompt and type ' ping 127.0.0.1 ' this tests to see if your wireless card is working correctly. if you do not get a reply; then you have a fualty wireless card .if you do, send me a pm and i will sort you out. Cisco qualified network engineer.
sorry my bad .. it isnt your wireless card, i misinterpreted your ipconfig comand.
its your default gateway.
if you attach your router to your local area network connection, and then go to internet explorer. type http://192.168.1.254 you will get a screen come up and this is your router configuration page. on the left hand side look at mac address filtering. in here, add your wireless mac addreess; this is ( 00-19-7D-6F-FE-3B ) then save the settings. unplug your local area network connection and try again. also can you supply me with the information of the make of your router and type ? send it me in a personal message if you do not want to have it made public.
When I attempt to connect to the modem it asks for a User Name and Password which I don't have. The modem was supplied as part of our ADSL contract with Tiscali. It is a Sagem Fast 3303 wifi unit.
my gguess would be someone has accessed your router and blocked you out. This would be why there is a password. To fix this, you will have to reset the router to factory settings . usually to do this you have to find the reset button and hold it down for about 15 seconds. the rest button will be about the size of a pen nib.
I reset the modem back to default using both the reset button and also a utility provided by the ISP - still asks for a password and userid.
A further change. Yesterday I tried an external USB wifi adapter borrowed from a friend. When using the software that came with the adapter it would not connect. However, when I deleted the adapter utility (keeping the driver) and used XP to connect I managed to get a connection that lasted all day. This morning the adapter would not connect automatically however when I manually disconnected and re-connected again it established a link.
I have provided the ipconfig /all display below - anything obvious? Many thanks for the continued support.
right so now we willl have to manually configure the way you connect to your network. Make sure you have unplugged the external USB wifi adapter.
you need to make sure you are connecting using the windows utility, not the dell configuration or that one that came with the adaptor; to do this you go to network connections - control panel, then network connections. After this you will have to right click your wireless network connection (the one reguarding your WLAN card, then press properties. From here you should navigate your way to 'wireless networks' should be in the middle at the top. then make sure the 'Use windows to configure to my wireless network settings' has a check in the box. you may have to press apply.
After this, navigate once again to the 'wireless network connections properties', and click on the general section; top right. in here you will see a scroll bar. Scroll all the way to the bottom of this and right click 'Internet Protocol (TCP/IP)' then click properties. Inside here make sure the 'use the following IP address:' and 'Use the following DNS server addresses:' are both checked. then enter the following information.
Sorry about the delay in reply - been away for a couple of days.
Tried as you suggest using the Dell WLAN card (after disabling the external adapter) but still no joy. When I make the changes the wifi link shows "connected" but cannot access the internet.
I am starting to think that there is a problem with the internal WLAN card as when I connect the external adapter (a TP Link TL-WN620G unit) all works ok.
hmm it could possibly, try uninstalling the adapter. navigate to device manager start > control panel > System > hardware > device manager, in here locate your wlan network card, right click this and press properties.
Uninstall the driver from in here.
Restart your computer < very important
and then go to the dell website and download the latest driver using your service tag.
Tried as you suggest but results still the same. The computer waits while it attempts to obtain an IP address and then goes to "limited or no connectivity". I uninstalled the Dell WLAN adapter, rebooted and then installed the latest Dell driver.
When I re-installed the TP Link adapter it connects with no problem so I guess I will just stay with this solution and live with an external adapter. Hate to let it beat me though.....!
bacillus
2 Intern
•
14.4K Posts
0
May 4th, 2008 12:00
Taylo123
6 Posts
0
May 4th, 2008 16:00
james201
80 Posts
0
May 4th, 2008 21:00
james201
80 Posts
0
May 5th, 2008 09:00
sorry my bad .. it isnt your wireless card, i misinterpreted your ipconfig comand.
its your default gateway.
if you attach your router to your local area network connection, and then go to internet explorer. type http://192.168.1.254 you will get a screen come up and this is your router configuration page. on the left hand side look at mac address filtering. in here, add your wireless mac addreess; this is ( 00-19-7D-6F-FE-3B ) then save the settings. unplug your local area network connection and try again. also can you supply me with the information of the make of your router and type ? send it me in a personal message if you do not want to have it made public.
Taylo123
6 Posts
0
May 5th, 2008 10:00
james201
80 Posts
0
May 5th, 2008 19:00
my gguess would be someone has accessed your router and blocked you out. This would be why there is a password. To fix this, you will have to reset the router to factory settings . usually to do this you have to find the reset button and hold it down for about 15 seconds. the rest button will be about the size of a pen nib.
Taylo123
6 Posts
0
May 6th, 2008 06:00
Hi James
I reset the modem back to default using both the reset button and also a utility provided by the ISP - still asks for a password and userid.
A further change. Yesterday I tried an external USB wifi adapter borrowed from a friend. When using the software that came with the adapter it would not connect. However, when I deleted the adapter utility (keeping the driver) and used XP to connect I managed to get a connection that lasted all day. This morning the adapter would not connect automatically however when I manually disconnected and re-connected again it established a link.
I have provided the ipconfig /all display below - anything obvious? Many thanks for the continued support.
Windows IP Configuration
Host Name . . . . . . . . . . . . : ginny
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Unknown
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
Ethernet adapter Local Area Connection 3:
Media State . . . . . . . . . . . : Media disconnected
Description . . . . . . . . . . . : Broadcom 440x 10/100 Integrated Cont
roller
Physical Address. . . . . . . . . : 00-19-B9-54-CA-93
Ethernet adapter Wireless Network Connection 2:
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : TP-LINK TL-WN620G 11G Wireless Adapt
er
Physical Address. . . . . . . . . : 00-19-E0-82-C7-BC
Dhcp Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
IP Address. . . . . . . . . . . . : 192.168.1.5
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . : 192.168.1.1
DHCP Server . . . . . . . . . . . : 192.168.1.1
DNS Servers . . . . . . . . . . . : 192.168.1.1
Lease Obtained. . . . . . . . . . : 06 May 2008 08:37:26
Lease Expires . . . . . . . . . . : 13 May 2008 08:37:26
james201
80 Posts
0
May 6th, 2008 19:00
right so now we willl have to manually configure the way you connect to your network. Make sure you have unplugged the external USB wifi adapter.
you need to make sure you are connecting using the windows utility, not the dell configuration or that one that came with the adaptor; to do this you go to network connections - control panel, then network connections. After this you will have to right click your wireless network connection (the one reguarding your WLAN card, then press properties. From here you should navigate your way to 'wireless networks' should be in the middle at the top. then make sure the 'Use windows to configure to my wireless network settings' has a check in the box. you may have to press apply.
After this, navigate once again to the 'wireless network connections properties', and click on the general section; top right. in here you will see a scroll bar. Scroll all the way to the bottom of this and right click 'Internet Protocol (TCP/IP)' then click properties. Inside here make sure the 'use the following IP address:' and 'Use the following DNS server addresses:' are both checked. then enter the following information.
IP Address:. . . . . . . . . . . . . .. : 192.168.1.5
Subnet Mask: . . . . . . . . . . . . : 255.255.255.0
Default Gateway: . . . . . . . . . . : 192.168.1.1
Prefferred DNS :. . . . . . . . . . . : 192.168.1.1
then click apply, or okay. you will then have to click apply at the ' wireless network connection properties' as well.
If this does not work; you could try the default gateway as
192.168.1.254
this sometimes works.
please feel free to contact me if you have any issues with this.
Taylo123
6 Posts
0
May 9th, 2008 04:00
Sorry about the delay in reply - been away for a couple of days.
Tried as you suggest using the Dell WLAN card (after disabling the external adapter) but still no joy. When I make the changes the wifi link shows "connected" but cannot access the internet.
I am starting to think that there is a problem with the internal WLAN card as when I connect the external adapter (a TP Link TL-WN620G unit) all works ok.
I used XP to make the connection in both cases.
Paul
james201
80 Posts
0
May 12th, 2008 18:00
hmm it could possibly, try uninstalling the adapter. navigate to device manager start > control panel > System > hardware > device manager, in here locate your wlan network card, right click this and press properties.
Uninstall the driver from in here.
Restart your computer < very important
and then go to the dell website and download the latest driver using your service tag.
I hope this will fix your problem.
Taylo123
6 Posts
0
May 13th, 2008 05:00
Tried as you suggest but results still the same. The computer waits while it attempts to obtain an IP address and then goes to "limited or no connectivity". I uninstalled the Dell WLAN adapter, rebooted and then installed the latest Dell driver.
When I re-installed the TP Link adapter it connects with no problem so I guess I will just stay with this solution and live with an external adapter. Hate to let it beat me though.....!