Apologies that your system isn't working as you expected.
Since you've tried everything I would have suggested, perhaps it is a hardware issue. You've already run the diagnostics, so please give Tech Support a call for further troubleshooting and possible resolution. You can contact Tech Support at 1-800-624-9896 or 1-800-288-4410, or you can initiate a chat session http://dell.to/2v4snVm
robert p
4 Operator
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9.4K Posts
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October 25th, 2017 09:00
Hi suman006,
Thanks for posting.
Apologies that your system isn't working as you expected.
Since you've tried everything I would have suggested, perhaps it is a hardware issue. You've already run the diagnostics, so please give Tech Support a call for further troubleshooting and possible resolution. You can contact Tech Support at 1-800-624-9896 or 1-800-288-4410, or you can initiate a chat session http://dell.to/2v4snVm