Hi tppeterpan, It appears that the 15R can be ordered with an optional touch screen. Did you order that? As long as your laptop is new, I would suggest calling Tech Support with your question so they can check your account info and advise you regarding that. In order to protect your privacy, please edit to remove your Service Tag number from your post above.
The redesigned 15" laptop is 17 percent thinner than previous generations, features over 6 hours of battery life and a 10-key number pad. Add an optional touch screen to boost interactivity
ejn63
9 Legend
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87.5K Posts
1
May 31st, 2013 05:00
This system has a conventional LCD - it's not a touchscreen.
Bugbatter
3 Apprentice
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20.5K Posts
0
May 30th, 2013 21:00
Hi tppeterpan,
It appears that the 15R can be ordered with an optional touch screen. Did you order that? As long as your laptop is new, I would suggest calling Tech Support with your question so they can check your account info and advise you regarding that.
In order to protect your privacy, please edit to remove your Service Tag number from your post above.
Dell-Rajesh R
4 Operator
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3.3K Posts
0
May 31st, 2013 01:00
Hi tppeterpan,
As Bugbatter correctly said, Inspiron 15R has an optional touch. This can be configured/ordered at the time of purchase.
To check if your computer was shipped with the touch screen, enter the service tag in the below link and check the system configuration:
http://dell.to/ZichR2
Awaiting your response!
tppeterpan
7 Posts
0
May 31st, 2013 03:00
Thank you all for soon reply!
1 GM6N1 Hard Drive, 1T, S2, 5.4, 512E, M8BP
1 M4TK3 LiquidCrystalDisplay, 15.6HDF, FLAT, WhiteLightEmittedDiode, TrueLife, AuOptronicsCorp
1 DR1KW Assembly, Cable, LowVoltageDifferentialSignaling, HardDrive, W/CMRA, OAK15
1 6TM1C ADAPTER..., ALTERNATING CURRENT..., 65W, LITEON..., 3P, PWA INTEGRATED..., WORLD WIDE...
1 5DVH7 Card, Wireless, INTEL2230, World Wide
2 FYHV1 Dual In-Line Memory Module, 4GB, 1600MHZ, 512X64, 8K, 204
1 K08H3 ASSEMBLY..., BASE (ASSEMBLY OR GROUP)..., NOTEBOOK..., UNIFIED MEMORY ARCHITECTURE..., I5-3337, 5521
1 FC5GR Dvd+/-Rw, 8X, 9.5, Serial Ata, Tray, Toshiba Samsung Storage Technology
1 YGMTN Battery, Primary, 65WHR, Vmware 6 Core Processor, Lithium, SIMPLO
1 NDH7M GUIDE..., PRODUCT..., INFORMATION..., SERI, ENGLAND/ENGLISH..., DELL AMERICAS ORGANIZATION...
1 K260C CORD..., Power, 125V, 2.5A, 1M, C5 United States
1 YH3FC Keyboard, 102, UnitedStates, England/English, C14SN
1 66NX7 PLACEMAT..., GETTING STARTED..., INSPIRON..., OAK15, GLOBAL..., W8
1 CHC9R KIT..., COVER..., LIQUID CRYSTAL DISPLAY..., SILVER..., 5521
1 Y3PX8 Assembly, Camera, 0.92M, W/MIC, OAK
1 T6CXV DPK, OPERATING SYSTEM..., W8H32/64
These are what i see when put the service tag follow the link by Dell-Rajesh R.
Actually I already come to Viet Nam. quite hard for me to call Tech support to check.
Please help me for any solution!
Thanks!
tppeterpan
7 Posts
0
May 31st, 2013 18:00
Hmmm.....! Thank you all of you!
But when place order via website, i see nowhere to put a note that I prefer a touch screen. only see inspiron 15R touch, price then check-out! hmmmm.
Bugbatter
3 Apprentice
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20.5K Posts
0
May 31st, 2013 20:00
Referring to this page: http://www.dell.com/us/p/inspiron-15r-5521/pd
The redesigned 15" laptop is 17 percent thinner than previous generations, features over 6 hours of battery life and a 10-key number pad. Add an optional touch screen to boost interactivity