Unsolved
This post is more than 5 years old
4 Posts
0
21847
June 19th, 2013 14:00
Problems with my Dell Vostro 3460
I have bought the Dell Vostro 3460
Core i5 3210M
Ram 8GB
Graphics Intel 4000
Ext Graphics Nvidia GT 630M 1 GB
HDD 500GB
Problem 1
Using win 7 64bit but can not install .net 4.0 without .net 4 dell system detect doesn't run. I can not even update my windows. This problem starts after installing the drivers I have downloaded from dell website. I don't know which driver is creating problem.
Problem 2
First I tried to play NFS Mostwanted 2. but after running the game for few minutes my laptop gets very hot and suddenly turn off.
Then I tried to play Far Cry 3 - Art not Final but the same problem continues.
Then I tried to play NFS Pro-Street but the same problem.
Problem 3
I tried to update Nvidia driver to the latest version 320.18 but it does not install
I don't understand where the problem. Please help me.
0 events found
DELL-Ravi Ch
9 Technologist
•
7.1K Posts
0
June 19th, 2013 15:00
Hi alam_rashu,
As I see, the system is getting overheated and switching off. I’d suggest you to flash the BIOS on the system using the link below.
http://dell.to/14jpGZ4
Also, please clean the air vents using the can of compressed air.
In addition, I would suggest you to restoring the system to factory state or reinstalling the operating system.
alam_rashu
4 Posts
0
June 20th, 2013 11:00
I followed your suggestion. But after installing my operating system again while installing driver and other software downloaded from dell's web site, my windows update stopped working.
windows update was working after installing the Win7 64 bit. I don't know which driver or software is creating this problem. Would you suggest me how to activate the windows update again please.
DELL-Ravi Ch
9 Technologist
•
7.1K Posts
0
June 20th, 2013 21:00
Hi alam_rashu,
I would like to know the exact error message you receive when you try to run the Windows update. Also, please refer to the link below for correct order for installing the drivers on the computer.
http://dell.to/198hBwB
Please let me know if this helps.
alam_rashu
4 Posts
0
June 21st, 2013 06:00
I am unable to update windows defender and firewall also.
alam_rashu
4 Posts
0
June 21st, 2013 06:00
I installed the drivers according to the order you provided but same problem persists. The error message is
"Windows update cannot currently check for updates, because the service is not running. You may need to restart your computer."
I restarted my computer sevaral times. But the same message continues.
DELL-Ravi Ch
9 Technologist
•
7.1K Posts
0
June 21st, 2013 18:00
Hi alam_rashu,
I would suggest you to start the ‘Windows Update’ service on the computer and check for issue resolution. Please follow the steps mentioned below to start the ‘Windows Update’ service.
1. Open ‘Services’ by clicking the Start button . In the search box, type ‘Services’, and then, in the list of results, click ‘Services’.
2. When the ‘Services.msc’ screen pops up, in the list please check for ‘Windows Update’ service.
3. Right click on ‘Windows Update’ and press ‘Restart’.
4. Then try running Windows update.
Please let me know if this helps.