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December 9th, 2017 15:00

Problems with screen.

I am unsure what it happening to my laptop, a Dell Insipiron 13 7359 2-in-1. It appears that a frozen image of windows persists after restarting due to the corners being black. This frozen windows image stays for a bit, then slowly goes away. While it slowly goes away, it glitches with the actual screen that's not frozen, and this persists for awhile until the screen is normal. 

Here is a link to my reddit post where I asked for help on /r/Dell 

https://www.reddit.com/r/Dell/comments/7ik6y6/help_screen_for_dell_inspiron_13_7000_series_is/

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9.4K Posts

December 11th, 2017 05:00

Hi vPicture,

Thanks for posting.

Apologies that your system is not working as you expected.

Were you able to run systems diagnostics?  Please press F12 at startup or run Support Assist, make a note of any error messages, and post back so the experts here can respond.  Thanks.

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