Start a Conversation

This post is more than 5 years old

Solved!

Go to Solution

1182

June 24th, 2016 03:00

Question about getting windows serial

Hi,

i've just bought a new dell laptop that comes with windows 10 already on it.

in the past you would get some kind of a ticker with the windows product key in cases you want to format the computer or reinstall.

apprantely now you don't and i was told to contact dell about it.

any idea of how i can extract my windows product key?

tanks

1 Rookie

 • 

87.5K Posts

June 24th, 2016 04:00

5 Practitioner

 • 

274.2K Posts

June 24th, 2016 04:00

Hi,

Thank you for writing to us!

The product key is pre-injected in the motherboard so as long as the mother board is not changed and in case you have to reinstall the operating system as long as you are using a Dell OEM cd or USB there is no need for the product key .

In case the mother board has been change via Dell then you will be provided with the DPK (Dell Product Key )

Kindly private message the service tag and email address.

Thanks

Robin

12 Posts

June 24th, 2016 04:00

Thanks a lot!

But now i have to ask how do i get/create a Dell original windows media so i would be able to reinstall it?

I know how to create windows media through Microsoft but it asks for a key

No Events found!

Top