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July 7th, 2009 10:00

Read failure on internal hard drive?

Hi,

I have an inspiron 6000 and recently reinstalled xp due to daily BSOD.  Everything seemed fine until one day I turned it on and a screened popped up saying "Read failure on internal hard drive No bootable devices; Strike F1 to retry boot, Strike F2 for set up utility"

I went with F1 and upon reboot all of my personal files & photos were deleted, my dvd player would not work, several drives needed updating again, Live one care crashed 4-5 times until I updated it.  I tried to open itunes but it said it need to be installed, even though it was still listed in add/remove programs...I can't remember what else had gone wrong. 

Since then I uninstalled itunes, updated drivers, Live1Care, ran a chkdsk which found and fixed a problem.  However I still can't get my dvd player to update; it keeps saying there is no dvd/cd found. 

After doing some online research everything points to my hard drive; but a hard drive check showed no problems.  I'm not sure what caused all of this and if I should reinstall the OS or if I have the beginning of hard drive failure.  Anyone have any suggestions?

Thanks:-)

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87.5K Posts

July 7th, 2009 10:00

Run the extended hard drive diagnostics - f12 at powerup.  DO NOT just rely on the quick check - run a full diagnostic (takes a couple of hours).

 

2 Posts

July 7th, 2009 14:00

I ran the extended test and passed all tests.  In device manager it still shows a missing dvd drive; but when i try to update it says no dvd device detected.  When I put in a dvd/program I can hear it spinning but it doesn't pull up the dvd/program.

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