Hi ayates,

I would suggest you to run hardware diagnostics on the system to check for the hardware functionality, by following the steps below:

• Reboot and press F12 to enter the Boot Menu
• When the boot device list appears, highlight Diagnostics and press Enter
• The computer begins to run the Pre-boot System Assessment, a series of embedded diagnostics that perform initial testing on your system board, keyboard, hard drive, and display
• In case any hardware component is bad, you will get a corresponding error

Please share the system model and the operating system. We will take it further from there.

Keep me posted with the information. I will be glad to assist further.