Red Line across the Screen

Question

I've got an Inspiron 9300 and since today it has a vertical red line running across the screen since the computer starts running. Is it possible to solve this problem without having to buy a new screen?   My warranty, obviously, expired a little while ago, so i was pretty sure a thing like this could happen any moment...   Thanks for your help.

dallascowboyswo · Answer

Connect you laptop to an external monitor. Boot it up and see if the red line appears on the external monitor. If the red line appears on the external monitor then it is an issue with your graphics card. Reinstall the video drivers. If the red line only appears on the LCD then your LCD is going out and will need to be replaced.

Inspiron E1505
Intel Core 2 Duo processor T7200 (4MB/2.00GHz/667MHz)
15.4 Inch UltraSharp TrueLife Wide-screen WSXGA+
1GB, DDR2, 533MHz 2 Dimm
256MB ATI MOBILITY RADEON X1400
120GB 5400RPM SATA Hard Drive
8X DVD+/-RW Drive
Intel PRO/Wireless 3945 802.11a/g Mini Card (54Mbps)
Dell Wireless 355 Bluetooth Module (2.0 + EDR)
Windows XP Media Center Edition 2005
Bios A08
pur. Sept. 7 2006
WRT54G Linksys router v3 (DD-WRT v23 SP2 std)
ZoneAlarm Pro v 6.0.667.000

praetorian-guar · Answer

i connect it to a tv and worked fine.. :smileysad:

is there anything else i can try before buying a new screen?

argh.. i wish i had bought another laptop!

Message Edited by praetorian-guard on 11-07-2006 05:00 PM

ejn63 · Answer

You can either live with it or replace the screen; it cannot be repaired.

Since the 9300 is built for Dell by the largest manufacturer of notebooks in the world, and since that manufacturer builds for not only Dell, but HP/Compaq, Sony, Toshiba, Apple, and others, and further since it buys panels from the same pool of vendors all other makers do, you're statistically no more or less likely to have seen the failure than you would have with another vendor's system.

20% of all notebooks have major failures within 3 years - which is why you should NEVER buy a notebook with less than a 3-year warranty.

praetorian-guar · Answer

ejn63, thanks for the reply..

thief911 · Answer

Praetorian- What model # screen do you have?  Several other 9300 owners have very recently found themselves in the same spot as you.  I personally think that there was a batch of bum screens and that if enough numbers can be matched...well, who knows.  To find out what you have, log in to the dell site, enter your express service code, and then click on the Original System Configuration link.   You are not alone, search in the inspiron video forums for lots of other examples of 'line' and 'screen' or 'lcd'.  Also take a look at this link:   http://forums.devshed.com/computer-hardware-103/single-pixel-lines-in-dell-inspiron-screen-382937.html

praetorian-guar · Answer

thanks for your help THIEF911 :)

What i found out in dell is the following:
J9662 LIQUID CRYSTAL DISPLAY, 17, Wide Ultra Extended Graphics Array, GLARE WIDE VIEWING ANGLE, LENGTH/LONG

thanks for the link.. but i live in argentina, and although dell works hree i doubt they will help me.

if you happen to know anything else about this.. please let me know.

thanks again.

thief911 · Answer

You never know, Praetorian.  It just so happens that you have the same screen that most of us have, the J9662.

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Red Line across the Screen

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