Unsolved
This post is more than 5 years old
4 Posts
0
5276
Reset windows 10 takes too long
Hello i have a dell inspirok 7559 i7-6700,8gb ram,1tb sshd less than one year old and i chose to perform a full system restore.It started very slowly when it was at the percentage stage it took approximately 5 hours and now its been 5 more hours i can see a cogwheel spining but still nothing,i was wondering if i have to just press the power the power button but i am afraid it may corrupt the windows.Any suggestions? Thank you
Anonymous
5 Practitioner
5 Practitioner
•
274.2K Posts
0
January 10th, 2017 04:00
Hi,
Thank you for writing to us!
With the description that you have provided to us looks like the operating system has gone corrupt. We would suggest you to run a diagnostics on the system to check if there is problem with the hard drive. If the hard drive is fine then surely is an Operating System issue.
Kindly private message the service tag and email address.
Thanks
Robin