Resolution issues with Windows 8.1

Question

I just switched my HDD to an SSD and re-downloaded Windows 8.1 and I am having issues with my resolution. It only gives me 2 options for resolution, 3200 x 1800 and 1024 x 768 (which it says is recommended). When I switch it to 3200 x 1800, everything is tiny. Where did my (3840 x 2160) resolution go? Why isnt' that an option? Any ideas on how to fix this?

ejn63 · Accepted Answer

Install the chipset drivers FIRST.  Then reboot and install the Intel video driver.  FInally reboot and install the nVidia driver. All drivers for that model: www.dell.com/.../advanced

ejn63 · Answer

Sounds like you need to install the video drivers for your system - we can't do much beyond recommending that without knowing the system model (i.e., Inspiron 5521, etc.).

KevinM88 · Answer

Thanks for the response EJN. I totally left out the most important information. I have the Dell XPS 15 9530

KevinM88 · Answer

Thanks EJN I will do that now. When installing the chipset, I keep getting this error. ST Microelectronics LNG3DMTR Motion Sensor 2.2.2.18 (A00) September 08, 2013 - Failed

ejn63 · Answer

If the system has a solid state drive, that driver isn't needed.

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