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7792
Screen distortion when computer resume from sleep mode (Inspiron 15-7567)
Hey, everyone, I bought my Inspiron 15 7567 a few months ago and absolutely love it. I've had no problems with it until yesterday when I "woke" it from sleep: I opened the monitor and was greeted with a heavily distorted screen, seen below.
This has never happened before, and part of me thinks it may have something to do with a system update that I recently downloaded and installed. my guess is there's a bug in the latest Dell update that causes this to happen.
Has anybody here experienced this before, and how were you able to resolve this?
Thanks!
https://drive.google.com/open?id=1XoDmAJckJaZacbkKgyhWey9l88V9TTz4
GomoAU
2 Posts
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November 8th, 2017 02:00
Can confirm the bios update fixed my issue :)
www.dell.com/.../drivers
Search for Bios and you'll find a file posted 27 Oct 2017
PlasticPadawan
1 Message
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November 5th, 2017 13:00
I'm having the same problem as well
robert p
9.4K Posts
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November 6th, 2017 05:00
Hi psueo_nerd,
Thanks for posting.
Apologies that you are having issues with your computer after a recent update.
Dell support has reported positive results after installing the previous version of the BIOS driver 21.20.16.4727,l A03 .
psueo_nerd
3 Posts
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November 6th, 2017 20:00
What methods have you tried to fix the problem?
GomoAU
2 Posts
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November 8th, 2017 02:00
Worked for me :)
psueo_nerd
3 Posts
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November 8th, 2017 07:00
Hey, the firmware update worked, thanks, GomoAU!