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503

August 19th, 2017 09:00

Screen has a huge patch

Hello,

I have a dell N series and suddenly my screen turned weird with a huge white and grey patch. I can barely see one half of the screen. Let me know if i could post a photo of the screen. Please help

6 Operator

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3.4K Posts

August 20th, 2017 00:00


Thank you for your message.


Has there been any accidental damage, like the notebook being dropped or something heavy kept on the lid?


Run a hardware diagnostic by following this link http://bit.ly/2fJuGXB & check if the issue persists & if there is any error code listed.


For better assistance, please click on my Dell username & send a private message with the service tag, registered name, email address & an image of the screen.

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