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170086
December 5th, 2013 11:00
Screen orientation - how to unstick?
My new Venue 8 Pro switched from landscape to portrait easily yesterday -- but today it is stuck in landscape and I can't find a control panel or anything allowing me to unlock it (if it IS locked!). I've found display control panels -- but there's no place to select "allow rotation" or something like that.
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DELL-Shawn B
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540 Posts
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December 6th, 2013 08:00
Hi Michael,
The orientation toggle ‘should’ be visible after clicking the screen (brightness) option. At the top of the sliding bar.
Let me know if this helps.
Thanks
Piedmont65
4 Posts
1
December 6th, 2013 10:00
Hi, Shawn,
Ignore the message I sent as a first reply to this one of yours. I restarted and everything came back: the "Screen" icon, the brightness slider with the screen-lock icon above it, and the rotating functionality. My bad -- I didn't understand that turning the tablet off and back on is different from truly restarting it. All is well. Thanks for your very prompt help.
Michael
DELL-Shawn B
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540 Posts
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December 6th, 2013 06:00
Hello Piedmont65
The Venue 8 Pro systems have a screen orientation lock setting that can be accessed from the charms bar, you should be able to toggle the setting by,
Thanks
Piedmont65
4 Posts
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December 6th, 2013 07:00
Hi, Shawn B,
That's the problem. When I go to Settings, there is no link for "Screen." Under Settings I have Start, Personalize, Tiles, Help. At the bottom I have the Internet icon with bars, the speaker icon, and Brightness, Notifications, Power, Keyboard. And below those is "Change PC Settings." When I go to Change PC Settings, there is one for Display. But there is no option there for allowing orientation to rotate; there are only fixed options, Landscape, Portrait and the Flipped versions of those.
Please note, too, that when I first used the tablet, it was able to rotate. The only thing I've done that might have made a difference is that I installed the MS Office software (the package that came with the unit).
Further thoughts? Thanks.
Michael
Piedmont65
4 Posts
0
December 6th, 2013 09:00
Shawn,
Thanks for the screenshot. But, no, all I get is the sliding bar without the Screen-lock icon at the top.
Michael