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Screen rotation issue
Screen stays locked in vertical. Have to manually rotate it to landscape.
History:
Tried chat, redirected 4 times, then dropped.
Tried calling, long distance from Central America, gave up after 10 minutes.
After leaving a review, this msg showed up:
1st, make sure that your screen orientation lock is not on. You can find that at the top of the screen. Then try going into Display, Screen Resolution, and making sure the box is checked to allow/ not allow screen orientation. This should alleviate the issue.
If this doesn't help you out, please use the information below to contact us. The team members below will get you taken care of.
Please reach out to our Dell Support Team at:
• Dell Community Forums
Did that, doesn't fix issue. Screen stays locked in vertical.
Any other ideas please?
Paul
DELL-Nikhil D1
4 Operator
4 Operator
•
2.6K Posts
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June 18th, 2013 07:00
Hi Paul,
To assist you further, please provide the system model and the operating system.
Awaiting your response!
lixothetinman
12 Posts
0
June 19th, 2013 07:00
Dell latitude 10, st2 running windows 8.
lixothetinman
12 Posts
0
June 20th, 2013 08:00
Hello, are you there?
I'm still waiting for a reply. My ST# is
I've been reading that a motherboard replacement is necessary. If so, please give me instructions on how to do this from Panama, where I now am. I will be visiting Canada for 10 days too in the near future...
Paul
DELL-Nikhil D1
4 Operator
4 Operator
•
2.6K Posts
0
June 20th, 2013 11:00
Hi Paul,
Please do not post the service tag in the public forum for security reasons. I request you to private message me the service tag of the system, registered owners name, address, and primary/alternate contact numbers.
To private message, click my user name and click Start conversation.
I would do my best to assist you further.
Awaiting your response!
ecotablet
1 Message
0
June 25th, 2013 22:00
Hello nimhil I have the same problem with the same problem with the screen!
somebody help me the screen is on the botton all the time
dell latitude 10 st2e running windows 8
my name is esteban