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January 12th, 2004 16:00

Serial Mouse

I have a Latitude 610. I want to use both an external keyboard and mouse. The keyboard is plugged into the PS2 port and works fine. The mouse is plugged into the serial port. I disabled the touch pad driver and enabled 'serial mouse' in the BIOS. However, the serial mouse still does not work. I have tried this with more than one mouse, so I know it is a computer problem and not a broken mouse.
Thanks in advance for any suggestions.

3.1K Posts

January 12th, 2004 19:00

DavidGersh,

Thank you for using the Dell Community Forum.

Try using a USB device for the additional external mouse.

2 Posts

March 29th, 2004 11:00

I have a similar issue on Latitude D600 running on a Windows XP Pro SP1. I'm currently running on A08 bios version. Although I have set serial mouse in the bios option, it still won't recognized my serial mouse. The system was able to recognized the com port available on the system. I have tried to detect new hardware via Ctrl Panel -> Add New Hardware but it was not detected. I tried it on my desktop PC, running on Windows XP Pro and it detected as generic serial mice.

Is the serial port available on D600 are not compatible with the serial mouse ?

Are there any option can I try to make it work ? Thanks

3 Posts

March 29th, 2004 17:00

To be honest, I just gave up and followed the advice from the Dell technician: I bought a USB mouse!
Hope you have better luck than I did.
David

2 Posts

March 30th, 2004 03:00

Yeah ! I ended up buying a USB mouse as well. Imagine the embarrasement when I realized that the notebook was unable to make a simple serial mouse work !!! When I show this to my friend that as long as I as there is a serial port, you can connect a serial mouse. But I was wrong on this Dell D600 though.

I hope Dell support can provide at least a disclaimer on the notebook that it won't support a serial mouse or disable the bios option for serial mouse since it wont work !!!!

The last thing that we wanna heard from Dell was to use USB mouse !!! Seriously would you tell customer this ? Then what is the use of serial port for the end user ?

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