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6 Posts

July 24th, 2017 18:00

Hi,

I to have the same problem. I have a Dell E6530 and have two Windows OSs running; Windows 8.1 and Windows 10. Using Dell's Dell Data Protect Security Tools (DDP | ST), the SmartCard works perfectly to login into Windows 8.1 but not on Windows 10.  I have used both the Windows Microsoft Usbccid Smartcard reader driver and the Broadcom Usbccid Smartcard reader driver. In Device Manager they are working properly. When configuring Dells DDP | ST in Windows 10 the card reader is not recognized.

At one stage the SmardCard did worked 2 or 3 times on Windows 10 and without any changes made. In DDP |ST.

Thanks in advance.

John

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1 Message

November 29th, 2017 01:00

Sam problem here with the lat 7270,7470 internal smart card reader stops working for no reason. Often with the error text saying Smart Card error. Sometimes a reboot fixes the problem but most of the time you have to reinstall the driver via Device Manager.

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