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7536
March 6th, 2014 10:00
Some laptop keypad keys stop working
Sir i have dell inspiron n4050 ,
one month earlier g and h keys stop work but know all numeric keys and function keys and also some symbol keys stop working .Please tell me solution .I am a student and have to work lot on my laptop .
I am in much trouble please help me i will thank full to you.
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30yearexpert
2 Intern
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459 Posts
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March 6th, 2014 11:00
HI AAMIR666,
To stay productive you can attach a usb keyboard to your laptop.
As far as fixing the keyboard, Dell can fix that or send a replacement keyboard if you are still in warranty.
If out of warranty: http://support.dell.com/support/topics/global.aspx/support/dellcare/en/expired_warranty?c=us&cs=19&l=en&s=bsdr&DoNotRedirect=y
DELL-Vijay J
52 Posts
0
March 6th, 2014 11:00
Hi Aamir666,
Are you able to check if the onscreen keyboard works alright? Also, you can test with an external USB keyboard to see if that works alright.
Please send me a private message with the outcome and the computer's service tag. To send a private message, click on my user name and select "start conversation".
I'll review these details and get back with an update.
Thanks
VJ
Aamir666
3 Posts
0
March 6th, 2014 23:00
Please also specify me what is fault.
Aamir666
3 Posts
0
March 6th, 2014 23:00
yes sir i follow your instruction of checking both on screen key board and usb key board .on screen key board working abnormally and usb key board working good.
so what i should do next.