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September 11th, 2013 07:00
Start Up issues
Hello,
I have beenb using a dell XPS 15z l511z, Win 7 Intel I7 8gb Ram, for a year and half now. Lately, there have been a few issues and start up had gone really slow and a few other issues. Hence, I decided to format it and even now the start up takes atleast 3-4 minutes which is twice as much the time it used to take when I brought the laptop. Also the heating seems to be reaching extensive levels.
Can someone please assist with what the problems could possibly be.
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DELL-Kiran K
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September 11th, 2013 08:00
Hi K Sudra,
It is unfortunate that the computer is slow and has a few issues. Reinstalling the operating system should have ideally fixed the issue. However, since the issue still exists request you to try following the below steps which might help:
(1) You may use the below link and run hardware diagnostics:
http://dell.to/15WhSva
(2) If the hardware diagnostic test passes without any errors then you may use the below link and perform a clean boot:
http://dell.to/14Lw76B
If you have any other questions do reply to the same thread.