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72682
March 18th, 2012 16:00
Startup Repair Loop problem with XPS 17, please help!
Hello,
I have a Dell XPS 17 laptop that seems to be stuck in the Startup Repair Loop, and I have tried everything to get out of the startup reapir mode, but nothing seems to be working. I have tried F8, Safe Mode, System Restore (to two different dates), and the command prompt, but everything happened to no avail. I even did the Diagnostics test (long version), and that came up with nothing. I purchased the laptop back in October of 2010, and it has Windows 7. The laptop went into this Startup repair loop about a day after it did a Windows "Critical" update. One of the programs that the update tried to install onto my computer was Google Chrome (which it, according to the laptop, failed to install properly). It makes me wonder if the update uninstalled a driver, or turned a driver bad.
Two errors that I repeatedly get are "Corruptfile" and "Autofailover". I truly hope that this is something that can be fixed, and I hope that I will not have to restore my laptop back to it's factory settings.
Any advice would be appreciated!
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DELL-Royan S
6 Operator
•
3.8K Posts
1
March 18th, 2012 21:00
Hi,
Welcome to the Community. Try a Fix MBR. To do this, press the F8 key at the Dell Logo on startup, select repair my computer, select your keyboard layout and language, click on your user name and sign in, at the System Recover options, click on command prompt, enter the following bootrec.exe /FixMbr and press Enter. If successful, you should be greeted with the message The operation completed successfully. Then type bootrec.exe /FixBoot and press enter, after this completes restart your computer.
You can also access the System Recovery Options using the Windows Disc, put in the disc, turn on computer, press the F12 key at the Dell logo, select cd/dvd and press enter. This will start the CD, when it comes to the screen to Install Now, do not click on that, but click on Repair my computer, on the left bottom corner to access the System recovery options.
Thank you
Royan
luck789
2 Posts
0
March 19th, 2012 17:00
YES! It worked! Thank you so much!
bevans9908
3 Posts
0
April 23rd, 2012 14:00
I'm having the same problem with a Dell Studio 1558 laptop, but the Fix MBR didn't do the trick for me and I don't have the Windows disc. Are there any other options for resolving this issue?
DELL-Royan S
6 Operator
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3.8K Posts
0
May 1st, 2012 05:00
Hi,
If you are in the US, you can use the below link to request for an OS disc.
support.dell.com/.../backupcd_form
Thank you
Royan
lluckett44
1 Message
0
August 19th, 2014 08:00
sureenm
1 Message
0
November 21st, 2014 17:00
Hi,
I am not even seeing the login screen when i do all these. All i see is a cursor and back ground wall paper. I did F8 and repair your computer screen, thats all i could able to do, after that i see back ground wall paper.
Any help is appreciated to fix this.
Dell xps l702x is my laptop model.
Thanks,
Sureen