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Stuck during system backup & recovery
While running a system scan my virus software needed to reboot, windows was then unable to startup so went into startup repair. Startup repair was unable to fix the issue, so I did a system repair and that was unsuccessful. I selected another restore point and yet another, none worked I then started the backup and recovery process, chose files, check Backed up, check. Formatting your partition, check. Now we have been stuck in "reinstalling your selected system backup..." for four hours now and still at 1% It states not to cancel or turn off during the process in order to maintain the integrity of the system Any suggestions? Inspiron. Running Windows 7
ejn63
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November 23rd, 2011 04:00
Press F12 at powerup and load the Dell diagnostics -- run an extended hard drive test.
ejn63
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November 23rd, 2011 12:00
It's not going to complete - test the hard drive.
heavens-2betsy
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November 23rd, 2011 12:00
So stop the recovery? Btw, still @ 1% after about 16 hours :(
heavens-2betsy
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November 23rd, 2011 13:00
So far everything is a pass. Checking the memory now
heavens-2betsy
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November 24th, 2011 21:00
Update- ran diagnostics and everything passed. Restarted and wouldn't startup. Ran startup repair with no luck ... System restore had no restore points. Tried recovery again and it worked, however everything is gone. All data, all docs, programs, etc
Thanks for help,