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9815
June 27th, 2007 03:00
Stuck, trailing pixels?
I purchased (financed) an Inspiron 9400 back in September '06 to help see me through college. Everything was good at first - no complaints - but recently I've been having some serious issues with my LCD display.
As of late, random 'stuck' pixels (aqua blue, dark blue, and red) will appear, often on dark/black backgrounds, images, and so on. When the image, etc. is moved, often a trail of similarly 'stuck' pixels will follow. Although these stuck pixels can be cleared by refreshing the page or reloading the image, it is often a matter of seconds before the pesky little dots reappear.
A couple of examples:
http://tsuroki.com/misc/stuckpixel.jpg
(Example of 'trailing pixels' leaving a pattern after I move the window around.)
http://tsuroki.com/misc/stuckpixel2.jpg
(Example of a column of 'stuck' pixels appearing after I scroll down.)
I've seen a few other individuals suffering from the same issue, but have yet to find a resolution. Most of the individuals I have spoken to have declared it a hardware problem.
Personally, I'm at a loss. I still have three more years to go to pay this thing off, and I am really hoping my 3 year extended warranty will cover this.
System specifications (copied from DxDiag.txt):
Time of this report: 5/31/2007, 11:35:41
Machine name: ANDYLAPPY
Operating System: Windows XP Professional (5.1, Build 2600) Service Pack 2 (2600.xpsp_sp2_qfe.070227-2300)
Language: English (Regional Setting: English)
System Manufacturer: Dell Inc.
System Model: MP061
BIOS: Phoenix ROM BIOS PLUS Version 1.10 A03
Processor: Genuine Intel(R) CPU T2500 @ 2.00GHz (2 CPUs)
Memory: 2046MB RAM
Card name: NVIDIA GeForce Go 7900 GS
Manufacturer: NVIDIA
Chip type: GeForce Go 7900 GS
DAC type: Integrated RAMDAC
Device Key: Enum\PCI\VEN_10DE&DEV_0298&SUBSYS_019B1028&REV_A1
Display Memory: 256.0 MB
As of late, random 'stuck' pixels (aqua blue, dark blue, and red) will appear, often on dark/black backgrounds, images, and so on. When the image, etc. is moved, often a trail of similarly 'stuck' pixels will follow. Although these stuck pixels can be cleared by refreshing the page or reloading the image, it is often a matter of seconds before the pesky little dots reappear.
A couple of examples:
http://tsuroki.com/misc/stuckpixel.jpg
(Example of 'trailing pixels' leaving a pattern after I move the window around.)
http://tsuroki.com/misc/stuckpixel2.jpg
(Example of a column of 'stuck' pixels appearing after I scroll down.)
I've seen a few other individuals suffering from the same issue, but have yet to find a resolution. Most of the individuals I have spoken to have declared it a hardware problem.
Personally, I'm at a loss. I still have three more years to go to pay this thing off, and I am really hoping my 3 year extended warranty will cover this.
System specifications (copied from DxDiag.txt):
Time of this report: 5/31/2007, 11:35:41
Machine name: ANDYLAPPY
Operating System: Windows XP Professional (5.1, Build 2600) Service Pack 2 (2600.xpsp_sp2_qfe.070227-2300)
Language: English (Regional Setting: English)
System Manufacturer: Dell Inc.
System Model: MP061
BIOS: Phoenix ROM BIOS PLUS Version 1.10 A03
Processor: Genuine Intel(R) CPU T2500 @ 2.00GHz (2 CPUs)
Memory: 2046MB RAM
Card name: NVIDIA GeForce Go 7900 GS
Manufacturer: NVIDIA
Chip type: GeForce Go 7900 GS
DAC type: Integrated RAMDAC
Device Key: Enum\PCI\VEN_10DE&DEV_0298&SUBSYS_019B1028&REV_A1
Display Memory: 256.0 MB


ejn63
9 Legend
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87.5K Posts
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June 27th, 2007 09:00
To differentiate the two, does the same problem occur on an external monitor?
andymci
3 Posts
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June 27th, 2007 16:00
ejn63
9 Legend
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87.5K Posts
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June 27th, 2007 21:00
TomStevens
6 Posts
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November 5th, 2007 12:00
Message Edited by TomStevens on 11-05-2007 08:53 AM