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April 8th, 2012 02:00

[Studio 1458] Random Blue screen Error BugCode_Usb_driver :((

Hi all

For a long time i get an error saying something about USB bug core driver error. I try reinstall windows but with any windows (home, professional) always get this error.

This is what I get after computer restarts:

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.768.2
Locale ID: 1066

Additional information about the problem:
BCCode: fe
BCP1: 0000000000000008
BCP2: 0000000000000006
BCP3: 0000000000000005
BCP4: FFFFFA80042FB640
OS Version: 6_1_7600
Service Pack: 0_0
Product: 768_1

Files that help describe the problem:
C:\WINDOWS\Minidump\040812-24741-01.dmp
C:\Users\HAKOBI\AppData\Local\Temp\WER-56472-0.sysdata.xml

Read our privacy statement online:
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C:\Windows\system32\en-US\erofflps.txt
 
 
And This is bluescreenview output:
040812-26520-01.dmp	08/04/2012 10:11:41 SA	BUGCODE_USB_DRIVER	0x000000fe	00000000`00000008	00000000`00000006	00000000`00000005	fffffa80`0442f640	usbhub.sys	usbhub.sys+129ec					x64	ntoskrnl.exe+71f00					C:\Windows\Minidump\040812-26520-01.dmp	4	15	7600	345.784
 
ntoskrnl.exe	ntoskrnl.exe+36b527	fffff800`02c5b000	fffff800`03238000	0x005dd000	0x4a5bc600	14/07/2009 6:40:48 SA	Microsoft® Windows® Operating System	NT Kernel & System	6.1.7600.16917 (win7_gdr.111118-2330)	Microsoft Corporation	C:\Windows\system32\ntoskrnl.exe	
usbhub.sys usbhub.sys+129ec fffff880`0761a000 fffff880`07674000 0x0005a000 0x4a5bcc2d 14/07/2009 7:07:09 SA
Wdf01000.sys Wdf01000.sys+4077d fffff880`00f04000 fffff880`00fa8000 0x000a4000 0x4a5bc19f 14/07/2009 6:22:07 SA
				
I have a felling hardware has problems. Becase when i reinstall windows, still was errored.
 
Hoping to hear from you soon
Kind regards 
hakobi
	


 


11 Posts

April 8th, 2012 04:00

And this is the result when using dell pc diagnostics results :

www.dell.com/.../ShowResults

3.8K Posts

April 9th, 2012 06:00

Hi,

Welcome to the Community. Try running diagnostics by pressing the F12 key at the Dell Logo on startup, select Diagnostics and run an extended diagnostics on your hard drive. Post back with any error codes.

Thank you

Royan

11 Posts

April 10th, 2012 09:00

Hi Roshan

I checked but i didn't see any arror code.  :(

What should i do to know reason of bug?

Thank you

3.8K Posts

April 13th, 2012 22:00

Hi,

Try running this microsoft hot fix, and let us know if it helped. This is for windows Vista, If your using windows 7, check under System Tip.

support.microsoft.com/.../930568

Royan

11 Posts

April 17th, 2012 01:00

Thank Roshan.

I tryed hot fix soft but my laptop still apper that error. I have captured result of blue screen view in image attached. Would you please check for me.

Thank so much.

3.8K Posts

April 17th, 2012 06:00

Hi,

After installing windows, did you install the drivers in the correct order? Check below link for more details.

support.dell.com/.../document

Royan

11 Posts

May 18th, 2012 18:00

Hi Roshan.

Sorry. I tried many way to fix but my windows was still been blue screen bug_code_usbdriver. I reinstall, install correct oder by, using soft DriverEasy to update all driver. :(( . I can't understand. I uploaded dump file that system notice.

Link: http://www.mediafire.com/file/rg4nohv8k8k1bcj/Minidump.rar

Please check for me. Thank so much..

1 Message

April 5th, 2013 09:00

Even I am also getting the exact same problem. Somebody please help!

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