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3 Posts
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625648
Studio 17 Keyboard problem (solved already)
Hi, I fixed this - pretty much by accident - but couldn't find it mentioned in any online help, so I thought I'd post this in case it helps someone else.
First the symptoms;
I was having keyboard problems; Some keys needed pressing several times and even then were problematical. The worst culprits were in a circle i-o-l-m-n-h-u, but it spread wider sometimes and sometimes was almost normal. What REALLY didn't help was that most of my logon password is in that circle :( Oh, and the arrow keys were working on a single press basis, holding them down did nothing.
Now it gets stranger; clicking onto the guest account, randomly typing in notepad, then coming back out and into my own account mostly cleared the problem for a while. It SEEMED like hardware mainly, but sometimes like software. I was abroad at the time so I was trying to put up with it until I got home and could call the help desk without needing a mortgage!
Anyway, on the day that I got home, the touchpad completely gave up, completely unresponsive. I'm getting annoyed by this time - the laptop is only 4 months old. I checked the website again and found something for the touchpad - drain the "flea power" (whatever that is). Did that and lo and behold, the keyboard was fixed. Go figure.
So, if anyone has similar problems, try draining the flea power - power down the laptop, disconnect everything, remove the battery, press and hold the power button for at least 5 seconds, then put it all back together and power it up.
I hope that this helps someone.
HTBomb
5 Posts
0
December 27th, 2010 14:00
Amazingly simple fix. If only Dell's troubleshooting page had this. My studio 15's keyboard stopped working all of a sudden without warning.
douggibb
1 Message
0
January 4th, 2011 10:00
After some frustrating days with a dead keyboard on my Studio XPS I tried the blogs for inspiration.
I tried Bricorn's solution because his experiences were similar to mine. Hey presto, it worked a treat and it is again working perfectly. So its worth trying before spending good money on "professional solutions".
elizabeth012778
1 Message
0
January 5th, 2011 06:00
I have tried everything to fix my Studio 17 laptop's keyboard, it never really worked correctly. I am sooooo glad you posted this. It worked! Thanks! You saved me ALOT of hassle! :emotion-2:
bimmermom
6 Posts
0
January 11th, 2011 13:00
yeayyy!!! thank you......my keyboard was slow and the speaker buttons weren't working.......finally decided I'd check on here and voila!! saw the suggestion of disconnecting, shutting down, unpluggine, removing battery and when I pput it all back together it all works beautifully!! THANK YOU SO MUCH :)!!
Anikinthecat
1 Message
0
February 17th, 2011 19:00
I was extremely skeptical about this but it worked! Laptop keyboard was completely unresponsive. After I drained the "flea power" as described - It amazingly worked! Thank you!
t.love
1 Message
0
June 1st, 2011 12:00
Thank you, fixed my non working keyboard problem!
ernie01
1 Message
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June 23rd, 2011 16:00
eeprom901
3 Posts
0
August 17th, 2011 15:00
Thanks for this tip - worked a treat...
sammattsmom
1 Message
1
September 5th, 2011 10:00
Thank You so much for posting this! I'm pretty sure you taking the time to post this fix just saved me a small fortune. Your solution worked perfectly! Thanks Again!
SnaggoTech
1 Message
0
September 7th, 2011 14:00
joek46
1 Message
0
October 1st, 2011 12:00
I have a Dell Latitude D830 that was having keyboard problems. Sometimes depressing a key would work-sometimes not. Tried the "drain the flea power" solution and it's fully cured. Thanks.
g48track
1 Message
0
October 10th, 2011 19:00
Thank you so much, I have a Studio 1737, I tried the "drain the flea power" also and it worked beautifully! thanks again.
bpagels
1 Message
0
November 26th, 2011 15:00
Just followed your instructions and it worked great! My keyboard was not working at all. Thank you so much!
Lexusdrivr
1 Message
0
January 4th, 2012 17:00
My keyboard became unresponsive last evening. I tried everything including attempting to restore to a previous point in time; shutting down and rebooting multiple times; attempting to reload my drivers, etc. I then Googled "My keyboard stopped working on my laptop dell" while at work today. I couldn't wait until I got home to try your suggestion and low and behold it worked! Thank you so much for sharing this fix with myself and others.
nat2012
1 Message
0
March 5th, 2012 22:00
Thanks. Worked great for me!