I've just received my 1640 and upgraded to Ultimate from Home Premium.
On reinstall of the drivers, i have an unknown device of 'WINTV-NOVA'.
This is obviously the tuner and i verified my testing media center.
I cannot find a driver for this device on the provided cd nor the dell website.
They list a AverMedia device but the drivers dont work so i dont think its this.
A google search brings up a Hauppauge device but none of the 10+ drivers worked.
Anyone any ideas what model\brand it is and why dell arent listing the right drivers!!
I've got exactly the same problem. My XPS16 was incorrectly shipped with 32-bit Vista and I had to re-install 64-bit Vista Ultimate. Everything works except for the TV tuner.
Same here, although I think I may have to open the case to find out!!! or even go back to the factory image to find out which driver they are using!!! Also, I am unsure if the default image was running Media Center TV Pack as this could include the drivers and add the blueray support, although do dell allow you to get this some how???
also where can we get all the applications that come as part of the oem install like PowerDVD DX and Roxio and the webcam config tools.
Well with regards to the Tuner it is now kinda sorted. I opened a support ticket and managed to get the driver through one of the technicians. It was temporaily uploaded to an ftp site for me, downloaded and the tuner is now recognised. The only thing is i had to agree not to share it; the techie said it has not been released the general public yet and would only get the driver if i agreed not to which i did.
So now the driver is installed, another issue has popped up; the tuner dosent seem to actually pickup any channels!! I've tried 4 different sources (2 portable antennas, my roof antenna, my works antenna on a 18-floor building!!) I've also tried 3 different programs (wmc, wintv and an open source alternative) but no success still. Thinking i may have a faulty device or i've been told it still could be the driver not properly telling the tuner when to work?
With regards to the missing CDs, i had the same issue; only got the reinstall OS and driver CDs. Contacted Customer Services and they've rushed the missing CDs out via UPS but they so far have tried 2 times and didnt even knock on the door, just presumed no one was in and posted a slip!!
I didnt expect issues like this esp after spending £1k+ but c'est la vie!
i have exactly the same problem.
does anyone have got new news? i tried to contact dell vie mail but after one week i didnt get an answer.
can someone of you say me how i can put out a cd?
if i try to use the panel then nothin happened. i just want to know if someone has got the same problem. because i tried to search a driver or a tool but i dondt find anything.
perhaps someone of you can help me?
Dell have now added the correct drivers for the TV card to the downloads section of their support site. It includes versions for both 32- and 64-bit Vista OS.
I've just installed the 64-bit drivers and the device is now correctly recognised in Device Manger as a 'WinTV-Nova-T model 18109'. I haven't tried connecting the tuner to an ariel feed yet but will do that this evening and advise.
I'm glad to report the TV card is now working!
After installing the new driver from the Dell site, I tried WinTV v7 first but that only seems to support a limited set of Hauppauge's cards - and the one in the XPS 16 isn't one of them.
I then tried Vista Media Centre. That recognised the card and successfully detected 75 Freeview channels (although it did take around 10 mins for the scan to complete). Full screen live TV image quality isn't great on the laptop's 1920x1080 screen (presumably because it's upscaling Freeview resolution) but if you watch TV in a smaller window it's just as sharp as a real TV.
Glad that your TV tuner card is working.
Do you receive Teletext with any channels? or know how to enable it? On Vista Media Centre my tuner detects available digital TV channels but I can not find a way to enable teletext with the channels.
Just been told by Dell XPS support team that the integrated TV tuner only receives DVB-T so teletext is not supported.
After researching in Whirlpool I understand that Microsoft Media Centre Edition does support teletext on analog but not digital TV signals.
Anyways would like to know if anyone got teletext working.