I bought an Inspiron 7460 about two weeks ago. I have two issues:
I was able to talk to a support rep who assured me both issues would be resolved by me sending proof of purchase with the correct date. I sent that last week but neither issue has been resolved.
Are there any steps I'm missing?
If the system was purchased from a major Dell-authorized reseller (Staples, Best Buy, etc.), see here:
If it was purchased third-party (EBay, Amazon storefront, etc.) contact the seller.
Thanks for the reply.
I tried the retail registration page. It said the computer had already been registered. I bought this from a local (Philippines) authorized reseller (supposedly) new. They have some explaining to do. In the meantime is there anything that can be done on Dell's end.