Dell XPS L501X has not been tested on Windows 8.1.To know more details you can click on the link http://dell.to/1wAxVPb and find the system models that support for Windows 8 and Windows 8.1.
You could also refer to the link http://dell.to/1nGRpMA to download the Synaptics Driver for a Windows 8 System.
I installed the windows 7 synaptic drivers using the compatibility mode. It did get installed but I still can't see the device settings or it's app in the taskbar. I still can't scroll or double tap. Tl;DR - No change after installing the driver.
Hey Farooq, Tried installing the windows 8 driver from the link you provided but I still can't configure the device or scroll. Any last resorts? Thanks, Ishan
Dell-Farooq A
2 Intern
•
332 Posts
0
June 26th, 2014 04:00
Hi Mahendru1992,
Dell XPS L501X has not been tested on Windows 8.1.To know more details you can click on the link http://dell.to/1wAxVPb and find the system models that support for Windows 8 and Windows 8.1.
You could also refer to the link http://dell.to/1nGRpMA to download the Synaptics Driver for a Windows 8 System.
Hope this helps.
Dell-Farooq A
2 Intern
•
332 Posts
0
June 24th, 2014 06:00
Hi Mahendru1992,
Thanks for reaching out to us in the Dell Community Forum.
Please provide us with the System model so that I can check and provide you with the correct driver.
mahendru1992
9 Posts
0
June 24th, 2014 08:00
Dell-Farooq A
2 Intern
•
332 Posts
0
June 25th, 2014 06:00
Hi Mahendru1992,
Synaptics have not released any specific driver for Windows 8 and Windows 8.1 as they come with generic native drivers.
However I would suggest you to install the Synaptics win 7 driver in compatibility mode and check.
Hope this helps.
mahendru1992
9 Posts
0
June 25th, 2014 23:00
mahendru1992
9 Posts
0
June 26th, 2014 13:00
mahendru1992
9 Posts
0
June 27th, 2014 04:00
I don't know how, but i restarted the pc yesterday and BAM! There's the device setting. Thanks a lot Farooq.
Dell-Farooq A
2 Intern
•
332 Posts
0
June 30th, 2014 04:00
Hi Mahendru1992,
Great that the issue is fixed.
Do not hesitate to reach us out in future if there are any concerns in future.
Good Day.!