System Restore did not complete successfully: Unspecified Error (0x80070005)

Question

I recently purchased a new Inspiron 15 (5547, Early 2014), Windows 7.  Within a few days, the speed of operation dropped to glacial speeds.  It would take 10-15 minutes to open programs. I ran the Dell diagnostics, and found no hardware problems. I've run virus and malware scans and this has not fixed the problem.  I intended to then restore the system to an earlier install point, but every time I do I get a windows error 'System restore did no complete successfully.  Your computer's system files and settings were not changed'.  The text of the message indicates I shoud disable my anti-virus software, but when I disable it (MacAfee, live scan and firewall), I get the same message.  I get the same message even if I restore from safe mode, with MacAfee disable. How can I fix the problem above--The real issue is the incredible slow operation--If I can resolve this without a system restore, that would be great.

DELL-Ravi Ch · Answer

Hi RandNC,

I’d suggest that you optimize and maintain your computer. Please run the fix it tools from the link below to check for issue resolution.

http://dell.to/1a2tzGD

Please let me know if this helps.

Locked Topics – Laptops General

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