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4900
November 10th, 2003 12:00
Testing Memory
When I test my Dell 128mb modules using DocMemory software, the modules pass if tested one at a time, if I test with both installed the program shows a failure. As soon as I take one out I get a good test.
I have checking because sometimes when both modules installed the machine detects memory errors at startup.
How can I determine which module is bad?
Karell
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2.5K Posts
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November 11th, 2003 14:00
Thank you for using the Dell Community Forum.
It may not be the modules that are bad, but a memory controller or socket on your motherboard.
-Test both modules in another system, do you have the same problem?
-Test another set of modules in your system, do you have the same problem?
-Leave one module in the first memory socket, then see if you get any memory errors?
If not...
-Place that same module in the second socket, then see if you get any memory errors?
If not..
-Perform the same steps with the second memory module.
dc2x4drvr
4 Posts
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November 14th, 2003 16:00
Karell
2 Intern
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2.5K Posts
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November 14th, 2003 19:00
It sounds like a bad memory controller on the motherboard.
The definitive test would be another set of modules.
If another "known good" set of modules does the same thing, you probably have a bad
memory socket or memory controller on the motherboard.