The screen orientation will not auto rotate

Hi,

This should have an Auto Rotate Option. Try the steps below and let us know if issue persists.

1."Press Windows" key +"C" to select the search option

2.In the search box type "Device Manager" and click on it.

3.Select the "Human Interface Devices", in that right click on " HID-compliant touch screen" and select"Uninstall"

4.It will display the warning message "you are about to uninstall this device from your system" click ok

5.Restart your computer and the driver should install on its own.

Check for the functionality and let me know if issue persists.

hi ,

thanks for your response, but I've done it just right now but still, the screen does not rotate.

I've tried rotate it while in full flip( keyboard on the back of the monitor?) left side , right side and upside down. but the screen did not move nor rotate.

is there any botton or option that I need to turn on the auto rotate option? or is it really automatic and need not to check the check box , or turn on the auto rotate option?

I just bought my Dell inspiron 13 , last June 13 2015.

Can you please confirm if the auto-rotate was working fine?

If issue persists after trying above steps,please send me a friend request and provide the service tag and the original Owner's name. I will check and revert.