Hi guys ,
I currently have an Alienware 15R3 with a recurrent (BSOD) "Thread Stuck in Device Driver ".
It recently went worse as I cannot boot into windows without this BSOD coming up.
So I have decided to update my bios (currently in A06) through safe mode.
However Murphy's law strike again as i get the "Unable to Load driver" error message when I execute the Bios update file.
So i have decided to set up a Freedos on my USB stick and I copy the Bios Update file downloaded from Dell website in order to execute the Bios Flash Update directly from the Bios (F12 on launch --> Bios Flash Update) .
However , another problem strike, once in the GSET Bios Flash Update I cannot use the left / right arrow from the keyboard (only the ups and downs work) in order to select the bootable disk and run the program. I tried to plug another Keyboard through USB same problem .
My Bios is open and I have no restriction in paramter of anykind.
This is a story when everything goes wrong , so if anyone can help me I would really really appreciate .
Thank you guys and Best Regards
I am on Windows 10 (but regarding this problem it does not matter because I try to update the bios from the bios and not windows)
Thanks for the BSOD repost however I know that this is a Bios update that is needed but I can't do it in safe mode "unable to load driver" and I cannot run the update directly in the bios because the right and left arrow are not working in the Gset flash bios upgrade menu.
Any insight ?
I would suggest posting the same question in the Alienware forum. Hopefully the good people there can help answer your question.