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May 29th, 2014 07:00

Touchpad not working during/after charging in Dell Vostro 3446

I recently purchased a Dell Vostro 3446 last week. I have observed that while charging the laptop , the touch pad behaves erratically. It doesnt respond properly. After removing the adapter , still the issue persists for a while. 

Is there any solution for this ? 

3 Posts

May 29th, 2014 09:00

Hi Sandeep,

                   The link you gave redirects to http://www.dell.com/support/troubleshooting/us/en/19/KCS/KcsArticles/ArticleView?c=us&l=en&s=dhs&docid=612840

and This has the title about faulty touchpad but the contents have info on resolving issues related to monitor.

Please check and tell me 

May 29th, 2014 09:00

Hi karyoghul,

Please click on the link below and follow the steps to resolve the erratic touchpad issue and please replay back with the results.

 http://dell.to/1kkw0oT

3 Posts

May 29th, 2014 09:00

Hi,

   I am sorry I didnt see the entire page, will check it and get back to u

1 Message

May 31st, 2014 12:00

Hi ,

Its not an issue to worry...
I had a similar problem with one of my laptop..

Just try to plug in your wire in a different power plug...its the voltage issue that is tampering you...

I did that and my touchpad stopped misbehaving...

Hope I helped..

1 Message

June 15th, 2014 00:00

Hi,

I am also facing a similar issue with my DELL Latitude E6410. This laptop is 2 years old and this issue arose very recently. I am normally using my laptop by connecting to a doc and always plugged in. When plugged in through the doc and also when not plugged in everything works fine. But when it is plugged without the doc, the touch-pad behave erratically. When unplugged it works fine.

So please let me know if you could resolve your issue. I hope it'll help me as well.

1 Message

July 16th, 2016 14:00

I had the same problem with a Dell Latitude E4310., the touch pad was behaving erratically while charging the laptop. The power outlet that it was connected was not properly grounded and when changed to one with a proper ground, the touch pad worked just fine. I hope it helps you.

Regards

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