Unsolved
This post is more than 5 years old
6 Posts
0
23275
July 23rd, 2014 08:00
Touchpad scroll not working
I am using a dell inspiron 3520 laptop and i was able to use the scroll on my touchpad.
However recently it stopped working and i tried a lot of recommendations but not yet found a
solution
Please help
No Events found!
Dell-Mohammed S
365 Posts
0
July 24th, 2014 00:00
Hi subin_mydell,
Welcome to the Community.
Have you tried Uninstalling and then Reinstalling the Touchpad drivers? Click on start, right click on computer, click on properties, click on device manager, click on the symbol next to pointing devices, right click on the Dell Touchpad Driver and click on uninstall. Click ok to confirm. Once removed restart your computer, and click on the below link to download and reinstall the touchpad driver.
http://dell.to/1nDCDuc
Troubleshooting touchpad issues on your laptop : http://dell.to/1pJhrQk
Hope this helps.
subin_mydell
6 Posts
0
July 24th, 2014 06:00
I am sorry, i tried but still no use. Also earlier I used to scroll with 2 fingers but now I am not
able to use that function and the scroll is becoming very hard task for me
btobey
1 Rookie
•
24 Posts
0
July 24th, 2014 07:00
This seems to happen to me periodically for no specific reason on my XPS 12. I am sure you've tried this, but honestly, what usually works for me (esp. w/the 2-fingered scrolling, which I use often) is turning that function off & then turning it back on again.
Dell-Mohammed S
365 Posts
0
July 25th, 2014 01:00
Hi subin_mydell,
Please try the steps provided below.
Open control panel / mouse / dell touchpad / "click to change Dell touchpad settings" slide "touch pressure" all the way to the left.
This simple solution seems to have fixed for most of the customers who is using XPS 12.
Hope it works for you too. If it does not then try the alternative steps provided below.
1. I installed TwoFingerScroll ver. 1.09 ( http://bit.ly/1pPVBuu ) while keeping the synaptic driver installed, but turning off the scroll features.
2. While using TwoFingerScroll, the jumping issue went away, but scrolling wasn't the smoothest. I also couldn't scroll horizontally.
3. Under the scrolling tab I turned the settings to Scroll Mode - Smart, Scroll Settings - No acceleration, and finally turned scrolling off (counterintuitive, I know)
4. Turn on synaptic scrolling, lower the touchpad pressuring sensitivity and lower the scrolling speed.
Hope this helps!
subin_mydell
6 Posts
0
July 25th, 2014 09:00
Sorry still not working. I tried to install the twofinger application but it is showing some error and won't install
Dell-Mohammed S
365 Posts
0
July 26th, 2014 01:00
Hi subin_mydell,
Try the steps provided below.
1. Go to the Start menu and click on Run.
2. Type 'regedit' without quotes and click OK to open the Registry.
3. Using the + signs in the left pane, navigate through the registry to get to this location:
HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\services\Elantech\OtherSetting\DisableWhenType_DelayTime_Move
Change the value to 0 so there's no delay.
Hope this helps!
subin_mydell
6 Posts
0
July 31st, 2014 23:00
There is nothing called ''Elantech"
subin_mydell
6 Posts
0
September 28th, 2014 23:00
Is there any solution to the problem??