Trusted Drive Manager produces 'Invalid ATAPI version' Warning

Question

Am using a Precision M4400 (with BIOS A09) notebook.  Recently installed Dell ControlPOint Security Manager A07 (and also the corresponding driver update 1.01.29).  I noticed after installing I was getting warnings almost EVERY MINUTE on event manager.  THe warnings had a source from Trusted Drive Manager and said I had an invalid ATAPI version.  Uninstalling the secuirty manager app (but not driver) removed the warnings.  I have a Hitachi 160GB Drive.

SoundDude1 · Answer

The post discusses an issue with the Trusted Drive Manager producing an 'Invalid ATAPI version' warning on a Dell Precision M4400 notebook. The user installed Dell ControlPoint Security Manager A07 and noticed frequent warnings in the event manager. Uninstalling the security manager app resolved the issue. The suggested solution is to change the SATA mode in the BIOS to AHCI instead of IRRT, but only if you have a factory image.

cruisetown · Answer

The post discusses an issue with the Trusted Drive Manager producing an 'Invalid ATAPI version' warning on a Dell Precision M4400 notebook. The user installed Dell ControlPoint Security Manager A07 and its corresponding driver update, which resulted in frequent warnings in the event manager. The warnings were sourced from Trusted Drive Manager and indicated an invalid ATAPI version. Uninstalling the security manager app resolved the issue. The user decided not to modify the BIOS settings and confirmed that the error no longer appeared after installing the software without the Trusted Drive Manager.

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Trusted Drive Manager produces "Invalid ATAPI version" Warning

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