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4 Posts
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11990
May 18th, 2004 21:00
USB Root problem
Dear all,
i've got a problem with a brand new Inspiron 8600. In the device manager of XP Pro there is a USB device marked with a "!". Win XP says that there a no drivers available for this device. This must be something with the chipset or usb-root. I tried to remove all drivers for the whole usb-tree within the device manager as mentioned in other threads but no improvement of the situation.
Does anybody has the same problem so far ?
Pleassse help me,
Thanks in forward
Sebastian Wiegand
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viper11885
791 Posts
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May 18th, 2004 22:00
Bay Wolf
4.4K Posts
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May 19th, 2004 02:00
Just to clarify what viper 11885 said, the service pack that he is referring to is Windows XP SP1. If you do not, then go to Windows Update and grab that update and any other critical update just to protect yourself.
swiegand
4 Posts
0
May 19th, 2004 19:00
Thank you for your help,
but I've just installed all updates available. But, the problem is still there.
What can I do ?
zenzrock
9 Posts
0
May 20th, 2004 19:00
WinXP should redetect it and install appropriate drivers.
Message Edited by zenzrock on 05-20-2004 10:37 PM
swiegand
4 Posts
0
May 20th, 2004 22:00
I did, but that does not help !
Any other ideas ?
zenzrock
9 Posts
0
May 20th, 2004 22:00
Did you install the chipset inf update ?
If not, give it a try :
ftp://ftp.us.dell.com/chipset/R58370.EXE
swiegand
4 Posts
0
May 21st, 2004 21:00
I did,
but no change at the device manager.
Is there a way to delete all Chipset drivers and repeat the procedure ?
Thankx