I have got it back to the same as brand new, all I did was a system refresh and the computer was back the way it was when I had first bought it. Then all I did was put back on what I needed.
I’d suggest that you update BIOS and chipset driver on your computer to check for issue resolution. Please enter your service tag # on the link below, then download the BIOS from BIOS section and Chipset from Chipset section onto the system and install it.
You can consider reinstalling the operating system on the computer to check if it fixes the issue. Also, please private message us the system service tag so that I can check and assist you further.
whical
4 Posts
0
October 30th, 2014 12:00
Hi Dell-Ravi BC
I have got it back to the same as brand new, all I did was a system refresh and the computer was back the way it was when I had first bought it. Then all I did was put back on what I needed.
DELL-Ravi Ch
7 Technologist
•
7.1K Posts
0
October 25th, 2014 00:00
Hi whical,
I’d suggest that you update BIOS and chipset driver on your computer to check for issue resolution. Please enter your service tag # on the link below, then download the BIOS from BIOS section and Chipset from Chipset section onto the system and install it.
http://dell.to/18r60nI
Please let me know if this helps.
whical
4 Posts
0
October 25th, 2014 09:00
Hi Dell-Ravi,
I have tried what you suggested and it did nothing.
DELL-Ravi Ch
7 Technologist
•
7.1K Posts
0
October 30th, 2014 11:00
Hi whical,
You can consider reinstalling the operating system on the computer to check if it fixes the issue. Also, please private message us the system service tag so that I can check and assist you further.