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May 2nd, 2015 03:00

VARIOUS Problems - Unable to Update BIOS on Inspiron 15 - 3542 - Dummy Model Error

My newly bought laptop has various issues including:

1. Not waking from sleep mode

2. Unable to adjust brightness

3. BSOD on Windows 8.1 x64

All latest drivers and Windows updates have been installed. The BIOS file <<downloads.dell.com/.../3442A06.EXE>;> was downloaded from:

<<http://www.dell.com/support/home/us/en/19/product-support/product/inspiron-15-3542-laptop/drivers>>

Please refer to the attached screenshots of the error.

7 Technologist

 • 

16K Posts

October 24th, 2016 07:00

just wanna ask, where is feedback from dell ?

It seems there is now an A08, does this give the same issues?

http://downloads.dell.com/FOLDER03716469M/1/3443A08.EXE 

1 Message

November 13th, 2015 12:00

Have there been any resolution of this problem? I downloaded all the availiable BIOSes for my Inspiron 3543 and I allways get the same error (DummyModel) when trying to update it. I've been trying to locate the source of some issues and the BIOS is the last thing to be updated! My PC is still on A01.

1 Message

February 5th, 2016 23:00

same problem

Inspiron 3542

Service Tag:  Service tag removed per privacy policy>

5 Posts

September 19th, 2016 08:00

have some trouble with bios update. have A01 Version on my Dell Inspiron 3542.

Dell gave an answer on trouble

5 Posts

October 21st, 2016 02:00

just wanna ask, where is feedback from dell ?

5 Posts

October 24th, 2016 05:00

where the<ADMIN NOTE: Profanity removed as per TOU>answer ?

5 Posts

November 25th, 2016 04:00

That update helped me a lot, thx for fix that issue! :)

God bless you!

5 Posts

December 2nd, 2016 00:00

Also want to ask last thing:

why dell support site detect my inspiron 3543 as "inspiron 3542" after i use my service code or express code?

But application on windows 8.1, before i flash bios,

was also wrong when detect my notebook model(*now dellsuport application detect the corect one)

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