WUR HELP

Hi 

Sir  I have so many problem with Dell Unit So many time I call in Dell but Dell will Not solve my issue 

My present case owner Mr. Sridhar  <ADMIN NOTE: Dell employee name removed per TOU policy>

Do not want to solve it . He know  I am student I am not able to do this So He told me Mr. Ashutosh take legal action

friend  tell me what can I do ?