Warning:the battery not recommended for this system,the system will not be unable to charge this battery
I bought a new battery and nothing solved
And try another charger and not solved the problem
i must work when he plugged in charger only and the battery fully charged and the light sign turn 2 times on yellow light and 1 time on LED light
any suggestion for help ?
my system model ( Xps502x ) the i don't know if you ask about how many years i used but its more 5 years ,and this the ac adapter orginal. But i think he not recognize it
If the adapter isn't recognized, the battery won't charge. And if you've already tried another Dell adapter, to no effect, the power jack would be next to replace:
If that doesn't solve the problem, it's the mainboard that is faulty.
But how the peoblem with power jack ana the laptop working with charger but not charge the battery?
There's a center pin that completes a charge circuit - it is entirely possible for an adapter to power the system but not charge the battery.
You prefer to try new power jack if not working then the problem in motherboard?
Note: my old battery ( 6% plugged in and not charging)
New battery (100% charging ) and the light sign
If the AC adapter is not recognized (verify with F2 - setup), and you've already tried another Dell adapter with the same results, replace the DC jack.
That should solve the problem.
If the AC adapter IS recognized but two batteries are not, chances are the mainboard is at fault.