This post is more than 5 years old
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2171
January 9th, 2011 06:00
Webcam Help.
I have a Dell Inspiron 1318. It crashed and I found someone to fix it for me, but they installed Windows 7 instead of Windows Vista like I had before.
Now when I try to open my webcam, the only thing that comes up is the settings control. The blue light above the camera doesn't come up, no other screens, nothing else apart from the settings control.
My friend suggested going on here
http://support.dell.com/support/topics/global.aspx/support/kcs/document?c=us&l=en&s=gen&docid=DSN_721174079830ADD5E040AE0AB6E14D21&isLegacy=true
and following the steps which I did. I followed step one fine, step two though where it says Dell has to scan my laptop, hasn't worked. I click agree to terms and conditions, click register, it shows that the page has loaded but that's it. Nothing else happens. I'm on the newest internet explorer likes it says too.
So I came on the downloads on the website to see if that can help me, but I'm not sure what I should be downloading or what else I can do, if anything.
Is there anything anyone can suggest? I'd really appreciate the help.
Old Driver
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93 Posts
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January 10th, 2011 16:00
ChemicalBunny,
I don't know if this will help you or not,but I had to reinstall my entire system on a brand new Dell 15R M5010. After reinstall my webcam would not work. After much searching the net for a solution I finally hit a site that gave me the answer. Windows 7 installs the webcam driver automately. You have to have a seperate set up for the cam to actually work. I tried Dell Webcam Central every way posible and it would not work. Finally after stumbling on to the answer. I tried www.dchsoftware.com/capture they have a free verison and a paid. The free verison works wonderfully. I also loaded www.yawcam.com just to test it,it works well also,just not many friles.It's freeware and it works very well. I just deleted Dell Webcam Central,it did't work anyway. Also I've been told that the cam works with yahoo messenger as well. I have't tried that yet.
I hope this helps, Let me know if it does I spent 3 days off an on trying to find a fix. It's a shame Dell can't provide a simple fix for this.
By the way the reason I did a complete reinstall was this system was so slow responding to any changes it was like watching paint dry waiting on it. Was told it was a hardware problem. Turned out to be a driver problem, after third reinstall finally figured out the AMD USB chipset driver was the problem. Now it flies.
Anyway good luck. Old Driver
chemicalbunny
2 Posts
0
January 11th, 2011 09:00
That works just fine, thank you ever so much!