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June 13th, 2016 01:00

Whea logger corrected error 17

I have a Dell Inspiron 13 7000 series 2 in 1 laptop.  I have a lot of warnings of the above mentioned error 17.   

Log Name:      System
Source:        Microsoft-Windows-WHEA-Logger
Date:          6/12/2016 1:17:55 PM
Event ID:      17
Task Category: None
Level:         Warning
Keywords:     
User:          LOCAL SERVICE
Computer:      2in1-Tablet
Description:
A corrected hardware error has occurred.

Component: PCI Express Root Port
Error Source: Advanced Error Reporting (PCI Express)

Bus:Device:Function: 0x0:0x1C:0x0
Vendor ID:Device ID: 0x8086:0x9D14
Class Code: 0x30400

The details view of this entry contains further information.
Event Xml:
schemas.microsoft.com/.../event">
 
   
    17
    0
    3
    0
    0
    0x8000000000000000
   
    5100
   
   
    System
    2in1-Tablet
   
 
 
    4
    {00000000-0000-0000-0000-000000000000}
   
   
    0xdf
    4
    0x101
    0x10
    0x406
    0x0
    0x1c
    0x0
    0x0
    0x0
    0x0
    0x8086
    0x9d14
    0x30400
    0x0
    0x0
    0x0
    0x0
    0x1
    00000000000000000000000000000000
    672
    435045521002FFFFFFFF02000200000002000000A0020000361114000C0610140000000000000000000000000000000000000000000000000000000000000000BDC407CF89B7184EB3C41F732CB571311FC093CF161AFC4DB8BC9C4DAF67C10406EE637E1ABDD10100000000000000000000000000000000000000000000000010010000D0000000010200000100000054E995D9C1BB0F43AD91B44DCB3C6F3500000000000000000000000000000000020000000000000000000000000000000000000000000000E0010000C00000000102000000000000ADCC7698B447DB4BB65E16F193C4F3DB00000000000000000000000000000000030000000000000000000000000000000000000000000000DF00000000000000040000000101000010000604000000008680149D000403001C00000000000000000000000000000000000000108042010180000007001100134872054200117000B2440000004801080000000000000037080000000400000000000000000000000000000000000001000114000000000000010011000600010000000020000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000043010000000000000002000000000000E306040000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000
 

August 25th, 2016 19:00

In case this helps you - I experienced the exact same error on the exact same item x8086:0x9D14 and it is like pulling your hair out trying to figure out what is causing it

It was challenging hunting down exactly where/what this is. However, if you go into Device Manager in Windows, then change the view to "by connection type" and shuffle through all the PCI Express Root Port, you will likely find a Dell Wireless 1820 802.11ac something or other. Well the driver my system was using was incorrect and I needed to get one from the website. Note - there were too, this was the one that fixed my problem: "Dell Wireless 1820 WiFi/Bluetooth Driver"

NOTE THIS IS NOT "Dell Wireless 1810/1820 WiFi/Bluetooth Driver" which does NOT fix the problem. Even though Dell puts them both in the list, they did not both work in my case. 

If you want to confirm this is the source of the issue in device manager, right click Dell Wireless 1820 then go to Properties > Detail > Select Parent from the drop down. You will see VEN 8086  9D14 !

3 Apprentice

 • 

4.3K Posts

November 21st, 2016 14:00

I have been doing more testing on my Inspiron 17 and discovered the Blue Screens, which happened initially, were caused by the Dell Product Registration utility.

The WHEA-Logger warnings were also tied to the Bluetooth, as mentioned, on the Intel Wireless-AC 3165 card, As  A newer Bluetooth driver will probably help  but I upgraded my card to an 8260 and have had no more warnings...  

Community Manager

 • 

2.2K Posts

August 4th, 2023 23:00

Helpful video"

(edited)

3 Apprentice

 • 

4.3K Posts

November 15th, 2016 07:00

I am getting the error on a new Inspiron 17 7779.  The first 30 minutes I had the system, it Blue Screened 3 times.  It is no longer Blue Screening but I am seeing errors and warnings I have never seen on a system.

I will get the warning whenever I open Disk Management.  The first BSOD could be tied directly to that activity.  It takes a minute or two for the warning to show up in the Event Viewer.

Something which seems strange to me is the System Device "PCI Express Root Port #5 - 9D14 does not seen to have a driver.  It loads a null driver meant to stop the "Yellow Bang" symbol which would show the device is not configured correctly.

I am wondering if a 6th Generation chipset being used with a 7th Generation Processor is involved.

I also notice if you show devices by connection in Device Manager, there are two PCI Express Root Complex listings.  The  Root Port #1 - 9D23 shows in one but the #5 - 9D14 is not shown on the other...

I have updated the Bios and all other drivers are update.  Hopefully, a driver will be released shortly to fix this situation.  I still have 27 Days to report the situation officially.

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