Thanks anyway, Jimco. It's much worse now. :-( Creative setup (after reloding ...) fails now. Something about MUI resources. Gonna be IDT surround only after reboot until this thing gets a fairly needed reload of Windows 7 (again). sigh
Windows 7 Reinstalled!!!! (my 2nd reinstallation) everything great ! And I am happy to have done it without going back via system restore or an intermediate
... Except - after the first reinstall I noticed the creative setup missing. I had purchased teh XPS1645 'soundblaster ready'. It was preinstalled or a result of my first creative update (roxio or webcam central?). There was no setup disk for it and it did not appear on my invoice. It is not in Dell downloads. Dell refused to send me a setup disk. I used another disk (friend did not have docs with it). Apparently my license survived the first reinstall, but it doesn't seem to have survived the this second reinstall :-( (asks for serial which I too, was not provided) !!!! Anyway, try Foobar - there's a 5.1 upmix feature for MP3 files. Sounds so AWESOME!
To save you all some time someday, I hope ...
The problem was Windows 7 Audio corruption. It may have been caused initially when I first tried no troubleshooting (run creative setup as Windows 7) and then the accident. All this might not have occurred if it were not for all the CONFUSION that resulted from the fact that the IDT control panel audio jack schematic IS WRONG (beware). I don't see advice about this on the Dell website but if someone has a link to it let us know please!
There does not appear to be a simple solution to repairing Windows 7 audio and it has been an issue for a long time starting with vista/W7 migrations. IT IS REGISTRY CORRUPTION. The most useful discussion I found is at:
I decided not to try the suggested fix but to do a clean reinstall again to solve other problems that were building up that would not have been solved by a restore point or intermediate repair disk. I will not be buying a computer without the reinstallation disk in the future.
Well, my third trip to Dell community support and no solution to problems I've had to solve elsewhere! What can I say? I'll never forget the two times I let a Dell technician touch my system via remote which screwed things up. One was an accident, the second he just put a hack in that got rid of the message but did not do anything to solve the problem.
After you reboot and have no audio, check the Windows Audio Service. I don't know the path in 7, but in the other OS's you would go to Start>Run and type "services.msc" (without quotes) then hit the 'Enter' key (or click 'ok'). The Services window will appear. Scroll down until you find "Windows Audio" towards the bottom of the list. Check that it is enabled, set to automatic, and running. If it isn't, double click on it and change the Startup type to Automatic, then click Start, Apply, and OK. Particularly notice if you get an error message regarding Audio Endpoint Builder. That is a problem that is sometimes created by an improper installation of the Creative Labs software.
I restarted. The sound was again broken on restart. I checked the Windows audio service - it was enabled, already running and set to auomatic. (Since I was there I tried stopping and restarting the service it had no effect).
So the problem remains unsolved.
For what is is worth: I note that when you running the Creative setup and troubleshoot compatibility Windows chooses the wrong compatibility by default (chooses XP compatibility) on you, Thus if you accept the "default" or accidentally click OK you will run the setup incorrectly in XP mode and cause this mess. So all users beware of this inappropriate choice given to you by Microsoft. Choose Vista SP2.
Have tried many setups that work with sound, still have not reset my Windows re-booting correctly :-) ... Suspect registry entries are at root ...
I don't know the answer to this one. The only Registry fix for Creative that I know of is for when there is an error message about Audio Endpoint Builder. I assume that the IDT audio did work okay in 7 before you tried to install the Creative software? Have you tried using the native Windows driver?
The PROBLEM was that the IDT audio schematic is wrong. I was trying to "fix" why my woofer was left rear and center nowhere to be found and assuming that it was Creative. But I finally figured out that the back and middle audio jacks are reversed (yes, the IDT CPanel setup is wrong) . I figured that out and then while I was doing a final load of the Creative software an Explorer window popped into my face for no reason (a file move had completed), which distracted me, and I hit OK with Microsoft's XP service pack 2 RECOMMENDATION for Creative troubleshooting (they picked it me) accidentally instead of Vista SP2.
Yes, it was perfect (almost WOULD HAVE BEEN working right). Now it IS WORKING RIGHT but only after reloading everything after booting. It boots wrong. I assume calls made during the booting that are based on registry entries ... . I I really don't know why it boots with no sound. I'm just betting registry entries are directing booting the wrong way.
BOOTS to no sound. (assumed caused by wrong troubleshooting of Creative)
after then relaoding IDT and Creative sound works perfectly (really awesome)
studioguy
5 Posts
1
April 12th, 2012 09:00
Thanks anyway, Jimco. It's much worse now. :-( Creative setup (after reloding ...) fails now. Something about MUI resources. Gonna be IDT surround only after reboot until this thing gets a fairly needed reload of Windows 7 (again). sigh
studioguy
5 Posts
1
April 21st, 2012 19:00
Final Final
Windows 7 Reinstalled!!!! (my 2nd reinstallation) everything great ! And I am happy to have done it without going back via system restore or an intermediate
... Except - after the first reinstall I noticed the creative setup missing. I had purchased teh XPS1645 'soundblaster ready'. It was preinstalled or a result of my first creative update (roxio or webcam central?). There was no setup disk for it and it did not appear on my invoice. It is not in Dell downloads. Dell refused to send me a setup disk. I used another disk (friend did not have docs with it). Apparently my license survived the first reinstall, but it doesn't seem to have survived the this second reinstall :-( (asks for serial which I too, was not provided) !!!! Anyway, try Foobar - there's a 5.1 upmix feature for MP3 files. Sounds so AWESOME!
To save you all some time someday, I hope ...
The problem was Windows 7 Audio corruption. It may have been caused initially when I first tried no troubleshooting (run creative setup as Windows 7) and then the accident. All this might not have occurred if it were not for all the CONFUSION that resulted from the fact that the IDT control panel audio jack schematic IS WRONG (beware). I don't see advice about this on the Dell website but if someone has a link to it let us know please!
There does not appear to be a simple solution to repairing Windows 7 audio and it has been an issue for a long time starting with vista/W7 migrations. IT IS REGISTRY CORRUPTION. The most useful discussion I found is at:
answers.microsoft.com/.../7640c27a-3165-4912-8593-4c3e62479840
I decided not to try the suggested fix but to do a clean reinstall again to solve other problems that were building up that would not have been solved by a restore point or intermediate repair disk. I will not be buying a computer without the reinstallation disk in the future.
Well, my third trip to Dell community support and no solution to problems I've had to solve elsewhere! What can I say? I'll never forget the two times I let a Dell technician touch my system via remote which screwed things up. One was an accident, the second he just put a hack in that got rid of the message but did not do anything to solve the problem.
Jim Coates
4 Operator
•
13.6K Posts
0
April 8th, 2012 05:00
After you reboot and have no audio, check the Windows Audio Service. I don't know the path in 7, but in the other OS's you would go to Start>Run and type "services.msc" (without quotes) then hit the 'Enter' key (or click 'ok'). The Services window will appear. Scroll down until you find "Windows Audio" towards the bottom of the list. Check that it is enabled, set to automatic, and running. If it isn't, double click on it and change the Startup type to Automatic, then click Start, Apply, and OK. Particularly notice if you get an error message regarding Audio Endpoint Builder. That is a problem that is sometimes created by an improper installation of the Creative Labs software.
studioguy
5 Posts
0
April 9th, 2012 00:00
I restarted. The sound was again broken on restart. I checked the Windows audio service - it was enabled, already running and set to auomatic. (Since I was there I tried stopping and restarting the service it had no effect).
So the problem remains unsolved.
For what is is worth: I note that when you running the Creative setup and troubleshoot compatibility Windows chooses the wrong compatibility by default (chooses XP compatibility) on you, Thus if you accept the "default" or accidentally click OK you will run the setup incorrectly in XP mode and cause this mess. So all users beware of this inappropriate choice given to you by Microsoft. Choose Vista SP2.
Have tried many setups that work with sound, still have not reset my Windows re-booting correctly :-) ... Suspect registry entries are at root ...
Jim Coates
4 Operator
•
13.6K Posts
0
April 9th, 2012 05:00
I don't know the answer to this one. The only Registry fix for Creative that I know of is for when there is an error message about Audio Endpoint Builder. I assume that the IDT audio did work okay in 7 before you tried to install the Creative software? Have you tried using the native Windows driver?
studioguy
5 Posts
0
April 12th, 2012 08:00
The PROBLEM was that the IDT audio schematic is wrong. I was trying to "fix" why my woofer was left rear and center nowhere to be found and assuming that it was Creative. But I finally figured out that the back and middle audio jacks are reversed (yes, the IDT CPanel setup is wrong) . I figured that out and then while I was doing a final load of the Creative software an Explorer window popped into my face for no reason (a file move had completed), which distracted me, and I hit OK with Microsoft's XP service pack 2 RECOMMENDATION for Creative troubleshooting (they picked it me) accidentally instead of Vista SP2.
Yes, it was perfect (almost WOULD HAVE BEEN working right). Now it IS WORKING RIGHT but only after reloading everything after booting. It boots wrong. I assume calls made during the booting that are based on registry entries ... . I I really don't know why it boots with no sound. I'm just betting registry entries are directing booting the wrong way.
BOOTS to no sound. (assumed caused by wrong troubleshooting of Creative)
after then relaoding IDT and Creative sound works perfectly (really awesome)
until next boot - boots wrong, boots to no sound