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Windows Activation and Windows Key
I purchased my Dell laptop in December 2015 with a 1 year warranty.
It had major problems in July 2016 and was returned to Dell for repairs. The motherboard was replaced.
I'm now getting a shadowy message in the lower right of my screen saying "Activate Windows"
When I try, it tells me the Windows key is wrong.
Further digging indicates that this may be due to the motherboard replacement.
Attempts to chat with Dell result in "You're out of warranty"
I don't want to spend hours of phone *** trying to talk to someone at Dell, or pay for simply getting the proper Windows key.
(Windows seems to update OK with the key it has.).
How might I get the Windows Key issue resolved?
ejn63
9 Legend
9 Legend
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87.5K Posts
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November 19th, 2017 03:00
When boards are replaced, the replacements do not have an embedded license key. The system would have been shipped back to you with a card or sticker containing a license key for Windows -- look for that card (or in the battery compartment for the sticker).
Dell-SreejithR
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4 Operator
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November 21st, 2017 14:00
Thank you for your message, I will be glad to assist you on this.
Please click on my Dell username & send a private message with the service tag, registered name & email address.