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16085
September 28th, 2004 23:00
Won't load windows
Hello, I have a dell laptop i have a problem my windows won't load no more it stops when trying to load it what should i do?
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AussieChris
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September 29th, 2004 05:00
Hi,
Some more info would help. What model ? What OS ? Do you get any error messages ? Is it booting or a relaod and do you hear " clunking noises " when it stops ?
Regards Chris
LS_Sweething
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September 29th, 2004 13:00
AussieChris
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September 29th, 2004 21:00
Hi,
Are you running windows 95 or 98 ? When you turn it on, do you see the Dell logo ? What happens after that, does the machine turn off ? What is on the display ?
Regards Chris
LS_Sweething
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September 29th, 2004 22:00
AussieChris
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September 29th, 2004 23:00
Hi,
It sounds like Windows has been corrupted and will need to be reloaded. I dont think Millenium came with that model, did you load it ? You could try to boot into " safe mode " , that may help to determine what is wrong or running Diags in case you may have a mem. fault or something else. Are you able to reload it ?
Regards Chris
LS_Sweething
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September 29th, 2004 23:00
LS_Sweething
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September 29th, 2004 23:00
AussieChris
4.2K Posts
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September 29th, 2004 23:00
Hi,
To get into safe mode, press F8 after the Dell screen, then follow the prompts. Safe mode doesnt install all the drivers, and if one is corrupt it may then boot to a desk-top. I think you may be out of your depth, so you may have to take it to someone. Windows 2000 would be my choice of operating system.
Regards Chris