Unsolved
This post is more than 5 years old
2 Posts
0
1354
December 19th, 2016 10:00
XPS 11 SSD "Repairing disk errors"
I would appreciate any help from the group.
My 2 year old Dell XPS 11 recently started giving me errors. When i power it on, I get the message "Repairing disk errors - This might take over an hour to fix. " I let this go for 24 hours and nothing happened! I used the F12 to use BIOS diagnostics and ALL the tests pass with NO errors.
I have no idea how to proceed. I cant get to the windows recovery/safeboot to attempt a reset or a recovery. Should I purchase a new mSATA SSD? If so, how do I get the Dell windows 10 image for this laptop?
See attached photos of the diagnostics screen results. goo.gl/.../8Ze6CrRbyyWsFzo78
0 events found
No Events found!
vv3421
2 Posts
0
December 19th, 2016 11:00
When I power my laptop, I see the Dell logo flash for a couple of seconds. Even though I have the shift key pressed, nothing happens. The next thing I see is the windows logo with "Preparing Automatic Repair", A couple of seconds later it changes to "Diagnosing your PC". and couple of seconds later "repairing disk errors. This might take over an hour to complete". I have left it in this state overnight and I havent seen anything change. I then long press the power button to shut down the laptop. When I power it back up the next time, it shows a different message. it says "Scanning and repairing dive c: 0% complete. " and the counter never moves past 0%. Each time I power off and power on, it cycles through these two different set of screens.
ejn63
11 Legend
•
87.5K Posts
•
321.3K Points
0
December 19th, 2016 11:00
At what point in the boot process do you see the "Repairing disc error" message?
Have you tried booting to a command prompt (hold the shift key thorough bootup) and running a chkdsk c: /f ?