lohma004
1 Copper

XPS 13 9350 screen resolution Problem

Just got my XPS 13 9350 with a 3200 x 1800 screen. However the graphics card does not support the highest resolution. Intel(R) Iris(TM) Graphics 540. When set to 3200 x 1800 some of the cursors on the screen are the size of pin head Tried a bunch of things with tech support and they said I just have to wait until there is an updated Intel driver.

Anyone else have this problem or solve it?

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1 Reply
8 Krypton

RE: XPS 13 9350 screen resolution Problem

It is not the driver that's the issue - it's the application.  Some applications have trouble with scaling to ultrahigh resolution.  For those, you'll need to contact the publisher to see if updates or upgrades are available - or look for alternatives that do support scaling -- or consider returning the system for one with an FHD screen if they're not.

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