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March 9th, 2016 07:00

XPS 13 Print Screen button does not work

I have an XPS 13 with Windows 8.1.  If I hit the Print Screen button it does not record the screen.  Function + Print Screen  puts the computer in Airplane mode.  Alt + Print Screen does nothing.  Control + Print Screen does nothing. Windows button + Print Screen does nothing.  I have tried every key combination I can think of but nothing works. 


Normally I use the Snipping Tool as a workaround but I have a specific reason for using the Print Screen.  I am trying to record a browser page showing the contents of a drop down list.  As soon as I change focus to the Snipping Tool the drop down list closes.  Can anyone help?

2 Posts

March 9th, 2016 08:00

No, it does not paste anything in Paint or any other software.

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31 Posts

March 9th, 2016 08:00

Are you sure it does "nothing"? If you open up MS paint or word, if you press print screen then go to one of those two programs and press crlt+v (or right click and press paste) - does it work?

2 Posts

June 6th, 2016 11:00

Exact same question here, except running Windows 10.

7 Posts

December 5th, 2016 23:00

Similar issue with Alienware R3; FN + Print screen opened up a One Drive box (Clicked ok). It then saved a Print screen to file, but I could also Ctrl V to paste it into paint.  Alt + PtrScrn was basically home web site for Windows Edge.  I am using Windows 10, but figure very similar responses.

7 Posts

December 5th, 2016 23:00

I have same issue With Alienware R13... All I could come up with is FN Key + Print screen.  One drive came up and then noted it will be saved as a file to One Drive.  It then can also be pasted into Pain.  I'm using Windows 10, but assume similar thing for Windows 8.

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