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February 18th, 2016 09:00
XPS 13 Replacement screen no display
so I have a dell XPS 13 L321X. out of warrantee, serial number is DC64FT1
The Executive dropped it and cracked the screen, still works, boots up can work with it. I order a replacement screen from amazon, making sure I find the correct one that will work with this model. First one I received from one vendor I install it no display, I can hear the dell startup splash sound but no display. Try the power on holding down the D key, no display. Reboot holding down the function key, for testing. I hear it go through the bootup and I hear it test the sound, but no display. I assume it's defective or DOA on delivery and send it back.
Today I get another one from a different vendor same issue, no display. perform the same steps. so I decide to check the part number on the monitor cable, it has a white quick tag number. the original screen number is CN-0N34H6-70896-26C-4289-A02
The new screen that arrived today is CN-0N34H6-70896-238-J866-A00
does anyone know if this will work in my system? Or is their another step I can perform for testing?
Images attached.
TempMichael.fla
3 Posts
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February 18th, 2016 09:00
O Flipped over the monitor tag and I noticed the old label says d13 VDS acon
The new cable says d13 lcd foxcon ha
could this be an issue?
ejn63
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February 18th, 2016 10:00
It looks like it's the same part as the original. Is there an image on an external monitor? If not, it sounds like there was more damaged than just the screen.
TempMichael.fla
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February 18th, 2016 11:00
Unfortunately I don't have a USB to VGA adapter fo this model laptop because it is so slim line, it doesn't have a VGA, HDMI or digital out ports so I can test an external monitor. If I hook up the old it works..