This post is more than 5 years old
22 Posts
6
3560113
XPS 13 screen flickers when waking up after Windows 10 upgrade
Whenever i turn on the laptop, or wake the screen up when it goes dark, the screen starts to flicker. It's like it's glitching a couple of seconds before it stops.. It goes on for about 5-10 seconds. It started to happen after i upgraded to Windows 10 yesterday (i got my XPS 13 yesterday). It's the i7 model with the infinity touch display.
I have checked that i have all the latest drivers. So is this software, or hardware? And what can i do to fix this?
gbdillon
8 Posts
1
October 15th, 2015 10:00
Well I updated to the new Intel graphics driver 5500U 20.19.15.4300 and so far so good. C-State is enabled and no flickering.
It took awhile but Thanks Dell.
tenkavideo
11 Posts
0
October 15th, 2015 12:00
go to device manager, intel video 5500,update driver,search for driver online
andrekik
7 Posts
0
October 15th, 2015 12:00
"Well I updated to the new Intel graphics driver 5500U 20.19.15.4300 and so far so good. C-State is enabled and no flickering."
Where did you find this driver? do you have a link? Intels website has as latest driver the 4279 and Dell still has the 4240 as latest driver.
Tks
andrekik
7 Posts
0
October 15th, 2015 13:00
Tks for that, I had tried that and this did not work, then realized that I had switched off windows automatic updates as instructed somewhere above, this prevented the device manager to check the internet..
Switched it back on which allowed the device manager to pull the driver up from the internet.
So far so good.
tkuhe
4 Posts
0
October 15th, 2015 14:00
just installed. we'll see. Thanks.
tenkavideo
11 Posts
1
October 15th, 2015 14:00
u need to upgrade trought automatic uodate on devicec manager
tkuhe
4 Posts
0
October 15th, 2015 14:00
From the intel web site Version: 15.40.7.4279 (Latest)
Where are people finding .4300?
Ian Zarzuela
16 Posts
0
October 15th, 2015 16:00
My turn to test this. We'll see.
HeikoMa
20 Posts
0
October 16th, 2015 01:00
Yes, the new Driver 4300 fix the flickering!
peterwbaker
67 Posts
0
October 16th, 2015 01:00
Looks like progress (maybe!) anyone know if there is a plan to roll this driver down to older cards like the HD3000? Thanks, Peter
egzbuen
14 Posts
1
October 16th, 2015 02:00
I certainly hope so. But, it is actually expected that they work on first with those laptops which are still being currently sold, or else, their sales will be affected.
Dell, any love for the L321x owners?
Ian Zarzuela
16 Posts
0
October 16th, 2015 16:00
Finally, after 158 postings here and a hundred more outside this forum and almost 3 months of waiting, the new driver has fixed the flickering problem on our Dell XPS 13.
Now I can brag this nice laptop out in the open.
I am unsubscribing now to this thread. Signing out.
andrekik
7 Posts
0
October 17th, 2015 06:00
Looks like we have a fix, thanks for all the help on this forum.
I am signing off from this thread.
OpitoVeloz
3 Posts
0
October 17th, 2015 07:00
I am in Spain and right button on devices admin doesn't show new driver.
Where to download manually?
Thanks
Iam168
28 Posts
1
October 17th, 2015 14:00
I am glad that many of you has fixed the problem. Congratulations!
Ravi (at Dell), I have an older XPS 13 L321X with the 3000 integrated video controller.
When I attempted to update my device driver, it states that mine is already the latest. My last post showed you that the 4297 does not support the 3000 series. Could you provide some guidance how could I fix this problem please? Many thanks.